Director – Business & Enterprise Architecture

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary:

The Director, Enterprise Architecture defines, upholds, and communicates the enterprise-wide architecture vision, standards, and operating models that advance MTA's business strategy and long-term modernization objectives. Reporting to the Deputy CTO & Chief IT Architect, Enterprise Strategy & Architecture, the Director provides architectural leadership across the enterprise — ensuring business goals, IT strategy, and multi-agency solution delivery stay aligned and coherent across the business, application, information, technology, and security architectures. The Director, Enterprise architecture, is responsible for leading the creation, development and management of the current and future state Enterprise Architecture, Strategy and Roadmaps for the MTA enterprise. The Director support the Deputy CTO & Chief IT Architect's management of the Deputy CTO's functions in a leadership capacity. The Director leads and mentors a team of Enterprise Architects and Business Architects who drive cross-functional planning and develop future-state models, and partners closely with each ESA domain — Cloud & Platform, Data & AI, Network & OT, and Application & Integration, Security and corporate and transportation business domains— so that solutions, platforms, and investments are interoperable, scalable, secure, and strategy-aligned. As a senior IT leader, the Director influences executives, agency stakeholders, and domain architecture teams to reduce fragmentation, strengthen lifecycle governance, and guide high-impact initiatives across the enterprise. Central to the mission of the Enterprise Strategy & Architecture department — aligning technology direction with organizational priorities so technology activities support mission outcomes across every agency — the Director develops and maintains enterprise reference architectures, facilitates architecture review and governance, and establishes the internal controls and assurance mechanisms required for sound stewardship, compliance, and quality. Through architectural convergence, modernization of roadmaps, and forward-thinking strategy, the role enables MTA's digital and operational future. This includes the development of Current and Future State Enterprise Architectures, Strategies, Roadmaps and Implementation plans which describe, guide and frame MTA's digital and operational future.

Responsibilities:

• Develops, owns, and maintains the enterprise-wide architecture, strategy and long-term Enterprise Architecture roadmap which lays out the development path of Current and Future State Enterprise Architectures, Strategies, Roadmaps and Implementation plans, aligning business architecture and technology direction with MTA business goals, the capital program, digital-transformation priorities, and emerging technologies.
• Executes portfolio management and analysis, collaborating with stakeholder-agency leadership, of capital and operational investments, ensuring Enterprise Architecture guidance informs cost-effectiveness and return on investment. This includes evaluation of cost, benefits, investments, in the form of business case analysis, analysis of alternatives, and course of actions.
• Establish the operating model for Enterprise Architecture and other architectures and governs Enterprise Architecture and other architectures under one operating model for all of MTA. Establishes and enforces Enterprise Architecture standards, principles, frameworks, and governance processes to ensure consistency, interoperability, security, and lifecycle management across all IT and OT domains.
• Reviews and approves enterprise architecture artifacts — enterprise and reference architectures, business capability maps, value streams, solution architectures, technical architectures reference models, and system designs — to ensure alignment with Enterprise Strategy Architecture direction, strategic roadmaps, and approved standards. Make sure architecture at different and all levels of abstraction and granularity exist within one cohesive system and link to and align with each other. In turn, enforces the connection of architectures, connects to MTA’s organizational, enterprise and business goals and objectives.
• Evaluates emerging technologies, industry trends, and disruptive forces to identify innovation opportunities that advance MTA’s digital strategy, operational performance, and enterprise modernization goals. Identifies how MTA can take advantage of, onboard and incorporate emerging and new technologies into the MTA operation. Evaluates possible pilots and prototyping opportunities and provides recommendations on which ones MTA should pursue. Conducts research and analysis of vendor and technical capabilities that MTA is considering. This work is incorporated into MTA’s various strategies.
• Initiates and manages strategic relationships with external partners, both commercial and public, including technology vendors and service providers, platform providers, and advisory partners; Evaluates these partner capabilities capacity to support MTA enterprise, organizational and technical requires. Supports contract alignment to ensure Enterprise Architecture standards, modernization priorities, and enterprise objectives are met.
• Leads the development of enterprise risk identification and mitigation across architectural domains, including technical, cybersecurity posture, data protection, architectural compliance, resilience, and continuity planning for mission-critical systems.
• Reviews and approves Enterprise Architecture related project plans, strategies, solution proposals, and domain-specific roadmaps developed by the architecture team; oversees major enterprise architecture initiatives to ensure on-time, high-quality delivery.
• Established and ensures enterprise architecture practices comply with laws, regulations, cybersecurity frameworks (e.g., NIST), privacy standards, IT governance models, state and MTA policies. Advice on changes necessary to MTA policies and procedures which may be required to achieve future state objectives and goals.
• Oversee approved enterprise solution proposals for appropriate use of technologies, ensuring efficient resource utilization, technical coherence, and smooth transition into production environments.
• Provides Enterprise Architecture leadership through strategic and technical advice and guidance to MTA leadership at all appropriate levels, including advisory guidance to business units, IT governance bodies, and senior leadership on IT strategy development, business–IT alignment, Enterprise Architecture governance workflow processes, architectural performance metrics, and enterprise operating-model improvements.
• Manages the development, training, equipping and certification of the Enterprise Architecture team and architects and other MTA technical resources in general. Attracts, develops, coaches, and retains a high-performing team of Enterprise Architects and Business Architects; builds and sustains an Enterprise Architecture Center of Excellence and fosters a collaborative culture across Enterprise Strategy Architecture domains. Responsible for hiring and supervising the architectural workforce.
• Conducts architectural assessments. Identifies, assesses, and mitigates enterprise-level architectural risks arising from strategic misalignment, security threats, technology obsolescence, financial constraints, and operational dependencies.
• Responsible for identifying and conducting appropriate Enterprise Architecture governance and compliance. Ensures all Enterprise Architecture -led programs, projects, and personnel adhere to organizational policies, standards, and regulatory obligations; ensures periodic recertification of architectural tools, models, repositories, and access privileges.
• Manages, monitors and reports on the performance of and value delivered by the Enterprise Architecture function. Defines and monitors enterprise architecture KPIs and performance dashboards; deploys Enterprise Architecture tools and methodologies to measure governance effectiveness, architectural alignment, and operational maturity across MTA.
• Provides internal consultative services to MTA programs, projects and initiatives. Establishes teams of cross-functional experts and SMEs to assist in technical, operational, business, and architectural analysis of MTA issues, problems and opportunities. Provides possible solution architectures at various levels of abstraction. Evaluates and recommends enterprise platforms, tools, and technologies for standardization; collaborates with IT Finance, Legal, Procurement, agency teams, and vendors to establish architectural contracts and lifecycle-management protocols.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

Required Qualifications:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in related fields. An equivalent combination of education and experience may be considered in lieu of degree.
• Minimum 8 years of relevant experience.
• Minimum 4 years of supervisory/management experience preferred.

Technical Skills:

• Expert command of one or more enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman, ArchiMate, BizBOK) applied to large, complex organizations and familiarity with Agile methodologies (sAFE, scrum, etc.).
• Expert in leading architecture governance with documented experience in establishing and managing the EA function, including governance— establishing principles, standards, reference architectures, and Architecture Review Board (ARB) processes.
• Expert in leading the development of business architecture — business capability modeling, value-stream mapping, and business–IT alignment.
• Experience with one or more EA tools, used for modeling, road mapping, business capability mapping, application portfolio management, technical-debt tracking, and data-driven decision dashboards. Knowledge and familiarity with Abacus preferred.
• Strong experience integrating EA tooling with CMDB, application portfolio, and IT service/governance data to sustain a single source of truth, such as ServiceNow. Specific knowledge of EA tool integration with ServiceNow preferred.
• Current knowledge of cloud platforms (AWS, Microsoft Azure, Google Cloud) and cloud / target-operating-model design.
• Understanding of application and integration architecture — APIs, microservices, and event-driven and integration patterns.
• Understanding of data and AI architecture — data platforms, data governance, analytics, and AI/ML enablement.
• Knowledge of cybersecurity risks and security-by-design, aligned to frameworks such as NIST and zero-trust principles.
• Demonstrated experience with technology road mapping, application/portfolio rationalization, and technology lifecycle management.
• Strong financial, budgeting, and investment-planning and management experience.
• Familiarity with infrastructure, network, and operational technology (OT) architecture, including IT/OT convergence in critical-infrastructure environments.

LeadershipSkills:

• Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes
• Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology related initiatives and endeavors.
• Expert leadership in driving results by meeting organizational goals and customer expectations and make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Expert leadership in building coalition by internally and externally building partnerships with key stakeholders to help achieve the MTA’s mission or common goals through influence or negations.

Behavioral Skills:

• Demonstrated ability to lead teams, provide coaching and direct feedback.
• Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Expert in working independently and strategically.
• Expert in identifying and analyzing risks and developing effective mitigation strategies.
• Expert technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.
• Expert in critical thinking, problem-solving, and decision-making skills.
• Expert in interpersonal and verbal and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
• Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
• Extensive hands-on experience with related tools.
• Expert experience with working under pressure and meet deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
• Expert in identifying complex business and technology risks and associated vulnerabilities.
• Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
• Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.

Competencies:

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.