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PNC Financial Services

Runs a national bank for people and businesses

C&IB Associate Relationship Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA

About the Job

Requirements

  • Roles at this level typically require a university or college degree and 2+ years of relevant professional experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Apply customer-focused knowledge and practices that prioritize customer needs and satisfaction in business decisions and use that information to create customized customer solutions.
  • Assess and effectively manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Responsibilities

  • Perform or assist in banking activities, including underwriting, relationship management, or product-suite activities, under supervision and with potentially limited approval or exception authority.
  • Identify and appropriately mitigate regulatory, reputational, operational, and credit risks; manage risk and help ensure quality for new or existing clients; assist in preparing offerings or scorecards.
  • Analyze information and apply critical thinking to design or execute client solutions, including taking transactions from request to booking or moving selling conversations from proposal to closed business, driving fee income through internal or external relationship management, and considering internal policies and procedures, regulatory requirements, and client needs.
  • Interact with internal and external clients to gather or clarify information and expand existing client relationships, developing the skills needed to independently generate revenue and deepen share of wallet; articulate recommendations in response to client-service and product inquiries.
  • Analyze, evaluate, and mitigate credit risk using knowledge of credit fundamentals and internal credit policies, as defined by the business.
  • Participate in social learning, including networking with business representatives and peers, mentoring, job shadowing, and community outreach, to build foundations in credit, products, and sales; participate in business-recommended formal learning to develop credit-risk analysis and mitigation skills.

Desired Qualifications

  • Book of business experience.
  • Client relationship-building skills.
  • Knowledge of credit processes.
  • Knowledge of credit products.
  • Customer engagement skills.
  • Decision-making skills.
  • Financial analysis skills.
  • Ability to identify sales opportunities.
  • Competencies include accuracy and attention to detail, business acumen, customer experience management, critical thinking, effective communications, flexibility and adaptability, and managing multiple priorities.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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