Project Manager

Team Summary

Technology Services team is integral to maintaining the Firm’s overall technology, mobile and desktop devices, and core infrastructure to ensure reliable, secure and efficient operations. Technology Services is a single global operation with representation in each of the Firm’s offices. Additionally, we have shared service centers in Tampa and Manila, supporting a wide range of technologies and operations. In addition to overseeing critical enterprise systems and providing world-class client service to our global user community, we are committed to achieving a balance between new and innovative technologies while constantly ensuring data security and compliance with legal and regulatory standards, resulting in realizing value from the latest developments in technology, such as generative artificial intelligence and cloud computing models, while safeguarding sensitive client information against cyber threats and other business interruption events. Technology Services plays a significant role in supporting the Firm’s systems and people.

Position Summary

The Project Manager is responsible for planning, coordinating, and delivering Technology projects from initiation through implementation and transition to operations. The role owns the integrated project plan and provides the structure, governance, coordination, and visibility necessary to deliver projects within approved scope, schedule, budget, and quality expectations.

This position will have a particular focus on projects supporting the Firm’s Information Security function, which protects Firm information, technology, and infrastructure through cyber defense, identity governance, security controls, and risk management.

Projects may include initiatives involving authentication and modern identity, identity and access governance, security and compliance capabilities, security infrastructure, cloud security, cyber defense solutions, and related technology implementations.

The roles and responsibilities of this job include:

General Responsibilities:

• Lead assigned Technology projects from initiation through planning, execution, implementation, and closure.
• Develop and maintain integrated project plans, schedules, milestones, dependencies, resource requirements, and delivery timelines.
• Establish appropriate project governance, meeting cadence, reporting, decision-making, and escalation processes.
• Coordinate day-to-day project activities across Technology teams, business stakeholders, vendors, and other contributors.
• Monitor project scope, schedule, budget, resources, quality, and overall delivery health.
• Identify, document, and actively manage project risks, issues, dependencies, assumptions, decisions, and changes.
• Ensure project blockers and decisions requiring leadership attention are identified and escalated in a timely manner.
• Facilitate project meetings, working sessions, planning activities, and status reviews.
• Prepare clear and concise project status reports for project teams, sponsors, Technology leadership, and governance forums.
• Manage project financial information, including budgets, forecasts, vendor expenditures, and other project costs as applicable.
• Coordinate vendor activities and deliverables and hold third parties accountable for agreed commitments and timelines.
• Maintain accurate and current project information within approved Technology project and portfolio management tools.
• Ensure appropriate project documentation, approvals, decisions, and supporting records are maintained throughout the project lifecycle.
• Coordinate implementation readiness, including testing, communications, training, operational readiness, support transition, and other activities required for successful deployment.
• Lead project closure activities, including confirmation of completed deliverables, transition to operational ownership, financial closure, and lessons learned.
• Apply Technology PMO standards, methodologies, templates, and governance requirements consistently while adapting the delivery approach to the size, complexity, and risk of the initiative.

Project Management Responsibilities:

• Manage Information Security project involving authentication and modern identity, identity and access governance, security and compliance capabilities, security infrastructure, cloud and cyber security solutions and cyber defense initiatives.
• Partner with Information Security technical leads/SMEs to translate security requirements, architecture, and implementation activities into executable project plans and milestones.
• Coordinate activities across Information Security, Infrastructure, Cloud, Architecture, Application teams, Service Management, vendors, and other Technology groups as required.
• Manage interdependencies between security solutions and broader Technology platforms, applications, infrastructure, and business processes.
• Ensure security, risk, architecture, privacy, information governance, and other required reviews or approvals are incorporated into project plans and completed at the appropriate stage of delivery.
• Track remediation activities, technical dependencies, testing, approvals, and implementation readiness through completion.
• Support projects involving role-based access, least-privilege principles, user onboarding and offboarding controls, identity lifecycle processes, and related governance requirements.
• Work with technical teams to ensure operational ownership, monitoring, support procedures, documentation, and escalation processes are established before solutions transition into production.
• Maintain clear visibility into security project risks, critical decisions, dependencies, and delivery impacts and escalate concerns appropriately.

Required Skills and Abilities:

• Strong project management and organizational skills with demonstrated ability to independently manage multiple workstreams and priorities.
• Strong understanding of project management principles, methodologies, governance, and delivery practices.
• Ability to develop and manage integrated project plans, milestones, dependencies, risks, issues, decisions, and changes.
• Ability to lead complex, cross-functional Technology initiatives involving multiple technical teams and stakeholders.
• Strong problem-solving skills and the ability to identify delivery risks and drive issues toward resolution.
• Strong written and verbal communication skills with the ability to communicate effectively with technical teams, business stakeholders, vendors, and senior leadership.
• Ability to translate complex technical activities into clear plans, actions, dependencies, and executive-level status information.
• Strong facilitation skills and ability to lead project meetings, working sessions, and decision-making discussions.
• Demonstrated ability to manage competing priorities and maintain delivery momentum in a fast-paced environment.
• Strong attention to detail while maintaining awareness of broader project objectives and outcomes.
• Ability to work effectively with technical subject matter experts without needing to be the technical expert.
• Proficiency in Microsoft office suite, Smartsheet experience a plus.

Qualifications

The qualifications for this role are:

• PMP or equivalent certification preferred.
• Bachelor’s degree in Technology, Information Systems, or related field preferred.
• 5 - 8 years of experience managing technology or infrastructure projects.
• Experience supporting office buildouts, relocations, or workplace technology implementations preferred.
• Security-specific certification is not required; however, familiarity with information security concepts, controls, identity management, cloud technologies, or cyber security practices is beneficial.

The New York and Washington DC salary ranges for this role are $124,000 - $186,000

This role reports to

Senior Manager, Portfolio Operations

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Benefits at White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.