Enterpret provides a customer feedback intelligence platform that helps product teams turn feedback into actionable insights. It collects feedback from multiple sources, unifies and categorizes it using adaptive AI into a Custom Unified Feedback Taxonomy, and enables precise, granular insights to prioritize product work. How it works: users access a user-friendly interface, build dashboards, and use semantic search to interpret the meaning across feedback, with automated summaries. Differentiators: adaptive taxonomy that evolves with feedback, semantic search across all feedback, and a structure that supports non-technical operators; the service includes dedicated data auditors for weekly model refreshes and a dedicated Customer Success Manager. Goal: help product companies build products centered on customer needs by continuously refreshing models and insights.
Company Size
51-200
Company Stage
Series A
Total Funding
$25.1M
Headquarters
San Francisco, California
Founded
2020
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