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Enterpret

Transforms customer feedback into product insights

Backend Software Engineer Intern

Internship
No salary listed
Bachelor's
Bengaluru, Karnataka, India
In PersonMust work in person from the Bangalore office.
Software EngineeringBackend Engineering

About the job

Requirements
  • Must be able and willing to work in person from the Bangalore office.
  • Must be pursuing a degree in Computer Science or Engineering from a Tier 1 college.
  • Must have strong programming fundamentals in at least one modern programming language.
  • Must have completed at least one prior internship in a relevant engineering, backend, or AI role.
  • Must have an interest in distributed systems, serverless computing, and AI-powered product features.
  • Must have problem-solving, debugging, and analytical skills.
Responsibilities
  • Participate in internal system design and implementation discussions and contribute ideas.
  • Build solutions from concept through production with guidance.
  • Develop scalable backend components using serverless architectures on AWS.
  • Help build proofs of concept for backend and AI feature integrations, from model output to real-time inference.
  • Work with engineers building the AI-native platform and learn how backend architecture supports AI features end to end.
  • Investigate system failures with the team and improve system speed and resilience.
Desired Qualifications
  • Open-source contributions or backend/AI project experience.

About the company

Enterpret provides a customer feedback intelligence platform that helps product teams turn feedback into actionable insights. It collects feedback from multiple sources, unifies and categorizes it using adaptive AI into a Custom Unified Feedback Taxonomy, and enables precise, granular insights to prioritize product work. How it works: users access a user-friendly interface, build dashboards, and use semantic search to interpret the meaning across feedback, with automated summaries. Differentiators: adaptive taxonomy that evolves with feedback, semantic search across all feedback, and a structure that supports non-technical operators; the service includes dedicated data auditors for weekly model refreshes and a dedicated Customer Success Manager. Goal: help product companies build products centered on customer needs by continuously refreshing models and insights.

Company Size

51-200

Company Stage

Series A

Total Funding

$25.1M

Headquarters

San Francisco, California

Founded

2020

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Simplify's Take

What believers are saying

  • Enterpret doubled ARR since May 2024 before its December 2024 Series A.
  • July-August 2026 shipped TikTok ingestion, Salesforce write-back, and six new connectors.
  • 2026 hiring remains active across Bengaluru and New York, signaling expansion, not retrenchment.

What critics are saying

  • OpenAI, Anthropic, and Google commoditize semantic search, crushing Enterpret’s pricing power by 2027.
  • August 2026 Agent expansion increases integration failures; broken connectors quickly erode trust in dashboards.
  • If large suites like Salesforce or Intercom bundle feedback intelligence, Enterpret becomes redundant.

What makes Enterpret unique

  • Enterpret’s August 2026 Agent spans feedback, CRM, and collaboration workflows.
  • Its proprietary Customer Knowledge Graph structures unstructured feedback into searchable, cited insights.
  • Customers include Canva, Notion, Monday.com, Strava, and The Browser Company.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

6%
Intelligence360 News
Dec 19th, 2024
Enterpret Raises $20.8M in Series A

Enterpret, an AI-enabled customer feedback platform, announced a $20.8 million Series A funding round led by Canaan Partners, with participation from Kleiner Perkins, Peak XV Partners, Wing Ventures, and Recall Capital. Angel investors include Lauryn Motamedi, Elena Verna, Nan Yu, and Andrew Berman. The funding will help Enterpret scale and deploy no-code AI agents. Rayfe Gaspar-Asaoka from Canaan Partners joins the board. Enterpret's customers include Canva, Notion, and Monday.com.

Business Wire
Dec 5th, 2024
Enterpret Announces $20.8 Million Series A

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in

Entrackr
Dec 4th, 2024
Enterpret announces $20.8 Mn in Series A round

Enterpret, an AI-enabled customer feedback intelligence platform for product development and CX teams, has raised $20.8 million in its Series A round led by Canaan Partners.

Inc42
Dec 4th, 2024
Enterpret Bags $20.8 Mn To Provide AI Driven Customer Feedback To CXOs

Enterprise tech startup Enterpret has raised $20.8 Mn (over INR 175 Cr) in its Series A funding round led by Canaan Partners.

Enterpret
Jan 31st, 2024
How product teams validate assumptions and hypotheses in Enterpret

Why Enterpret Inc. launched Creating Reasons in Enterpret.