Launch Management Manager

Job Purpose:
Lead and govern the E2E launch execution of global and regional novelty collections, regardless the product category, ensuring flawless commercialization, on-time market availability, and achievement of customer demand and business objectives.

About the Job:

• Own the end-to-end launch governance framework for global and regional novelty collections, ensuring flawless execution from collection handover through Shop Live Date and maximizing launch adherence against customer demand
• Act as the central orchestrator of launch readiness, aligning Marketing, Portfolio Management, Planning, Sourcing, Operations, Logistics, and regional organizations to ensure all commercial, operational, and supply chain milestones are achieved on time
• Establish and govern integrated launch roadmaps across all seasons, categories, and markets, balancing business priorities, resource constraints, operational risks, and customer commitments to secure successful market introductions.
• Provide proactive leadership and transparency on launch performance, driving executive-level visibility of launch status, milestone adherence, risks, mitigation plans, and business impacts through robust governance and reporting mechanisms.
• Own launch risk management and escalation processes, identifying emerging threats to launch success, assessing business impact, mobilizing cross-functional resolution teams, and driving decisive corrective actions to protect revenue and customer experience.
• Drive launch availability excellence, ensuring global and regional novelty collections are available within logistics and distribution networks in alignment with commercial launch commitments and customer demand expectations.
• Shape and continuously evolve launch management capabilities, developing best-in-class processes, digital tracking solutions, governance standards, KPIs, and performance management tools that enhance launch predictability, transparency, and execution excellence.
• Influence senior stakeholders and decisionmakers by translating launch risks, trade-offs, and operational constraints into clear business implications, enabling timely and informed decisions that safeguard strategic objectives.
• Serve as the Supply Chain authority for launch execution, representing launch readiness in business reviews, portfolio discussions, and cross-functional decision forums while ensuring alignment between commercial ambitions and operational feasibility.
• Drive continuous improvement and organizational maturity, challenging existing ways of working, embedding best practices, and leading transformational initiatives that improve launch performance, customer availability, and end-to-end supply chain effectiveness.

About You:

• Bachelor's degree in Supply Chain Management, Computer Science, Operations Management, Business Administration, Data Analytics, or a related field.
• Minimum 5 years of experience in supply chain system implementation or maintenance.
• Strong knowledge of end-to-end supply chain processes, including planning, execution, and product launch management.
• Experience with supply chain planning systems, data architecture, and system integration.
• Strong analytical and problem-solving skills with the ability to translate business requirements into system solutions.
• Solid business acumen and capability to drive process improvement and operational excellence.
• Demonstrated ability to collaborate effectively with cross-functional stakeholders and lead initiatives across multiple functions.
• Experience supporting system enhancements, troubleshooting, testing, and user adoption activities.
• Strong project management and communication skills with the ability to manage multiple priorities.
• Excellent fluency in English, both written and spoken only.

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.