Shift Supervisor

Function:   

Supervision of aircraft fueling. Personnel training, equipment, and ensure a safety flawless operation.

Key Responsibilities:

1- Supervision and supply aircrafts’ fueling.

2- Product variation control, inventory closing and transactions.

3- Direct supervision of stock control.

4- Direct supervision of product quality control in the into plane services.

5- Direct supervision of inspections, verification, maintenance, and repair of critical systems & equipment.

6- SAPS guidelines’ compliance and follow up.

7- Study, analyze and evaluate operational fueling procedures.

8- Responsible to shift weekly personnel work and vacations schedule. 

9- Assistance internal and external inspections, authorities, and customers.

10- Direct contact with airlines operational personnel (Aircraft problems, airlines schedules, documentation required by each airline related with each flight, etc.)

11- Direct contact for any captain request or question.

12- Train Operators.

13- Play a key role in responding to terminal emergencies such as spills and fire.

14- Drives and promotes safety throughout the site.

15- Participates in operations, inventory, safety, and communication meetings.

16- Participates in incident investigations and takes action to prevent recurrence.

17- Ensures environmental policies and practices are followed and all spills are properly reported.

18- Ensures hazardous wastes generated are properly handled and not allowed to accumulate.

19- Coordinates with Tank Farm, Maintenance & HSSE Supervisor.

20- 24/7 availability to respond to critical airport operational needs.

21- Works closely with the local Operations Manager to research problems and communicate necessary information.

22- Maintains compliance with company policies and regulatory agencies.

23- Responds to facility and hydrant issues to minimize any delays.

24- Register daily sales and transmit sales data in Ebits system.

25- Other duties as assigned.

Main accountabilities include:

·         Complete shift reports

·         Must be able to direct others and give clear directions.

·         Able to organize and disseminate accurate operational information.

·         Conduct shift briefings to ensure staff are organized.

·         Ensure timely response to airlines and fueling teams for equipment-related issues and audits.

·         Available to work off hours including nights, weekends & holidays.

·         Represents the Company in a positive manner, modeling ethical business behavior and integrity.

·         Able to respond to and direct emergency and spill response activities.

·         Assures adherence to safety policies and procedures. Reports all accidents and injuries and investigates ways in which to prevent re-occurrence.

·         Can meet Company's Attendance and code of conduct standards.

·         Checking the documentation on incoming assignments is correct and that it corresponds to the transport/container concerned.

·         Visual inspection and control checks on incoming material, including the checking of seals on vehicles if present.

·         Discharge into storage.

·         Release of product into Fuellers and Hydrants.

·         Sampling of aviation products.

·         Maintaining records of stock/quality/equipment checks as appropriate.

·         Sales reconciliations.

·         Stock management.

·         Overtime.

·         Data capture and inputting.

·         Documentation for maintenance and operations tasks.

·         Incident reports

·         Defect reporting.

·         Manages a team of Operators who come into direct contact with customers at each refueling. At times there will be conflict and responsible for ensuring that on the shift, there is resolution to any issues.

·         He represents PUMA to the customer and ensures that relationships and well managed.

·         He communicates concerns and issues to the Depot Manager.

·         Other duties as assigned.

Supervisory Responsibilities

·         Manages employees in the Airport Operational Areas.

·         Is responsible for the overall direction, coordination, and evaluation of this unit.

·         Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

·         Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; employee recognition, addressing issues and ensuring employees successfully complete company's training programs.

·         Other duties as assigned.

Safety, Security and Compliance

·         Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.

·         Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.

·         Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.

·         Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.

·         Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.

·         Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.

·         Fully understand the company health and safety policy.

·         Attend training courses as may be arranged by the Company.

·         Other duties as assigned.

·          

Experience: 

·         Minimum two years of college, College Degree or equivalent is preferred.

·         Minimum 2 years in airport operations and/or handling of jet fuel (preferably)

•         Availability to travel within Puerto Rico & USVI.

•         Availability to perform overtime if needed.

Qualifications:

·         OSHA and EPA Regulations Knowledge (Preferred)

·         Must be able to obtain and maintain all required airports and customs badges/seals.

·         Must be available and flexible to work variable shifts including weekends and holidays if required.

·         Strong written, verbal, and interpersonal skills.

·         Demonstrates customer relationship skills; including ability to effectively communicate with all levels of employees from field to corporate executives.

·         Should possess solid problem solving, multi-tasking abilities and experience in the handling of flight operations.

·         Computer and experience with Microsoft Office programs required.

·         Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

·         Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to and respond to questions from groups of managers, clients, customers, and the public.

·         Ability to apply basic math skills such as addition, subtraction, discounts, interest, and percentages.

·         Ability to define problems, collect data, establish facts, and draw valid conclusions.

·         Ability to interpret technical instructions and deal with several abstract and concrete variables.

·         Possess/Maintain a valid state Driver's License and other FAA/Airport required identifications and seals.

·         Clear and concise written and verbal communication skills in the English language.

·         Ability to understand written and verbal communication in the English language.

·         Proficient in the use of computer automated control and monitoring systems.

·         Experience with automated control and monitoring systems.

·         Strong supervisory skills, organizational skills, prioritization skills and communication skills.

·         Ability to direct and motivate employees towards the accomplishment of goals and objectives.

·         Ability to develop and implement operating procedures.

·         Ability to mentor.

Skills & Competencies:  

·         Communication

·         Energy and Stress Management

·         Teamwork

·         Problem Solving

·         Accountability and Dependability

·         Ethics and Integrity

·         Inventory control knowledge.

·         Quality control knowledge.

·         Computer knowledge.

·         Basic knowledge of mechanicals.

·         Bilingual - English/Spanish.

·         Ability to prioritize and schedule work; meet multiple deadlines.

·         Ability to work under pressure and follow directions.

·         Communicate effectively, both orally and in writing.

·         Ability to work without direct management supervision.

Physical Demands:

The physical demands described below are representative of what the employee will find when performing his duties.

Working Conditions:

•                     Overtime as required.

•                     Work both indoors and outdoors.

•                     Must be comfortable working in all weather conditions, work is primarily outdoors.

Description of the equipment or tools that the individual must use to perform the job functions.

•         Lift and/or carry of equipment.

•         Lift and/or carry of boxes.

•         This role routinely uses standard office equipment such as computers and smartphones.

•         While performing the duties of this job, the employee is regularly required to talk or hear.

•         This would require the ability to lift up to 70 pounds, bend, stand, or stoop, as necessary.

•         Ability to perform climbing, bending, stooping, kneeling and moderate lifting.

•         Must be able to work in confined spaces, over water and not be afraid of heights.