Full-Time
No-code customer success automation platform
No salary listed
Indianapolis, IN, USA
In Person
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Planhat is a customer success platform for tech teams that centralizes customer data to create a 360-degree view of each customer to improve service and retention. It uses no-code Automations to run task-based actions, triggers, alerts, bots, and integrations driven by customer behavior. Its Workflow tool designs connected customer journeys with data-driven sequencing that combines task management and automation. The Presentations layer blends slides with BI to share insights with customers, supporting proactive, data-driven experiences aimed at higher satisfaction and retention, with pricing based on users and feature levels.
Company Size
201-500
Company Stage
Series A
Total Funding
$50M
Headquarters
Stockholms kommun, Sweden
Founded
2014
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Performance Bonus
Planhat has been named as a Leader in the IDC MarketScape Worldwide Customer Success Applications Vendor Assessment across both current capabilities and market-readiness of future strategies.
Planhat named a Leader in the gartner(r) Magic quadrant(tm) for Customer Success Management Platforms.
LearnUpon partner with Planhat to Transform Customer Education.
Planhat, a customer success software provider, has raised $50M in a Series A.
Planhat, a Stockholm-based SaaS platform, announced on Thursday that it has secured $50M (approximately €46M) in a Series A round of funding led by Sprints Capital. This is the companys first funding after bootstrapping for seven years. “In the recurring economy, there are new challenges facing companies that traditional CRMs were not built to solve,” says []