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Procter & Gamble

Makes household and personal care products

Oral Care Quality Assurance Manager External Supply Solutions

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours
Full-timeCincinnati, OH, USA

About the Job

Requirements

  • A bachelor's degree in Quality, Industrial Engineering, or Mechanical Engineering is required.
  • A minimum of 2 years of related experience is required.
  • In-depth knowledge of quality control standards and testing methodologies is required.
  • Working knowledge of data analysis and statistical methods is required.
  • The candidate must be able to identify risks, communicate them, and drive appropriate mitigation.
  • Technical qualification for ESS QA is required.
  • The candidate must be proficient in quality problem-solving and investigation tools, including 6W2H, Fishbone, Y-Y, and effective CaPAs.
  • The candidate must be able to independently identify improvement opportunities and reduce losses.
  • The candidate must be able to plan, execute, document observations, and report on Quality Health and Micro Risk Assessments.
  • The candidate must understand and be able to coach or assess applicable industry standards, including ISO and CFR.
  • The candidate must be capable of executing key tasks in the company systems of record.

Responsibilities

  • Develop, implement, and monitor quality systems, procedures, and standards for ongoing production and initiative delivery at contract manufacturing sites.
  • Own quality support for a typical scope of 3–4 sites, with required on-site visits 10–25% of the time.
  • Understand, coach, and execute compliance with corporate P&G QA assessments, industry standards such as ISO and CFR, applicable P&G SOPs, and new-site start-up requirements.
  • Use scorecards and Quality Master Planning to close gaps in in-process and output metrics, and coach sites on quality and consumer complaint investigations.
  • Understand site risk profiles, including regulatory/compliance and business scope, and right-size engagement and touchpoints with organizational leadership.
  • Execute the PDCA Oversight Cycle: plan site Quality Systems Assessments, develop action plans to close assessment gaps, check effectiveness of completed actions, and act through appropriate communication, documentation, and escalation.
  • Engage and participate across business unit functions and disciplines to enable the business.
  • Provide day-to-day business support and resolve issues involving release, documentation review, deviations, and problem solving.
  • Support initiatives through validations and PQ-related approvals.
  • Partner with sites to complete compliant Annual Product Reviews on time.
  • Work with sites to track and reduce or eliminate targeted consumer complaints.
  • Own horizontal quality systems such as eQMS, Consumer Complaints, micro, and Annual Product Quality Reviews.
  • Coach and develop direct reports and personnel at external sites.
  • Partner with sites to eliminate losses and support operational excellence and synchronization to enable cash, savings, and productivity.

About the Company

Procter & Gamble

Makes household and personal care products

Procter & Gamble makes household and personal care products that consumers use for cleaning, grooming, hygiene, and everyday health. Its portfolio includes Tide laundry detergent, Pampers diapers, Gillette razors, and Crest toothpaste, with brands tailored to different needs and markets. The company develops and manufactures these branded goods, then earns revenue by selling them through retailers, distributors, online stores, and direct consumer channels. Its businesses span beauty and hair care, shaving, oral and personal health, fabric and home care, and baby and family care. Founded in 1837, Procter & Gamble is headquartered in Cincinnati, Ohio.

Company size
10,001+
Company stage
IPO
Headquarters
Cincinnati, OH
Founded
1837

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