The NeuroMedical Center Clinic

Multidisciplinary neuroscience care and spine surgery

Collector

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeBaton Rouge, LA, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
One to two years of experience in medical billing, collections, or patient account services is preferred.
Strong knowledge of insurance claims processing and Explanation of Benefits is required.
Proficiency in healthcare billing systems and Microsoft Office applications is required.
The ability to maintain strict confidentiality and handle sensitive information appropriately is required.
Strong organizational skills and attention to detail are required.

Responsibilities

Process and review all Explanation of Benefits.
Respond to incoming calls and correspondence from insurance companies.
Address patient inquiries related to account balances and billing questions.
Follow up on submitted claims and file claims that have not yet been submitted.
Work assigned collection reports to ensure timely resolution of outstanding accounts.
Review and manage the Delinquent Claims Report on a monthly basis.
Prepare daily batches and maintain accurate documentation for all batch entries.
Analyze and work Accounts Receivable reports as directed by management.
Process refund requests accurately and in a timely manner.
Review and work the delinquent account list at least two days before a patient’s scheduled appointment.
Manage the Installment Agreement Report on a monthly basis.
Adhere to The NeuroMedical Center's Patient Confidentiality Policy.
Maintain secure access to protected health information through assigned computer passwords and medical record systems in compliance with HIPAA privacy regulations.

Desired Qualifications

An associate degree in business, healthcare administration, or a related field is preferred.
Excellent interpersonal and communication skills for interactions with patients and insurance companies are preferred.

Description

The NeuroMedical Center is seeking a detail-oriented and dedicated Collector to join our team. This role is responsible for a variety of billing, collections, and patient account management tasks to ensure accurate and timely reimbursement from insurance companies and patients. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations.

Key Responsibilities:

Process and review all Explanation of Benefits (EOBs).
Respond to incoming calls and correspondence from insurance companies.
Address patient inquiries related to account balances and billing questions.
Follow up on submitted claims and file claims that have not yet been submitted.
Work assigned collection reports to ensure timely resolution of outstanding accounts.
Review and manage the Delinquent Claims Report on a monthly basis.
Prepare daily batches and maintain accurate documentation for all batch entries.
Analyze and work Accounts Receivable (A/R) reports as directed by management.
Process refund requests accurately and in a timely manner.
Review and work the delinquent account list at least two days before a patient’s scheduled appointment.
Manage the Installment Agreement Report on a monthly basis.
Strictly adhere to The NeuroMedical Center's Patient Confidentiality Policy.
Maintain secure access to protected health information (PHI) through assigned computer passwords and medical record systems, ensuring compliance with HIPAA privacy regulations.

Requirements

Qualifications:

High school diploma or equivalent required; associate degree in business, healthcare administration, or a related field preferred.
1–2 years of experience in medical billing, collections, or patient account services preferred.
Strong knowledge of insurance claims processing and EOBs.
Excellent interpersonal and communication skills for both patient and insurance company interactions.
Proficiency in using healthcare billing systems and Microsoft Office applications.
Ability to maintain strict confidentiality and handle sensitive information appropriately.
Strong organizational skills and attention to detail.

About the Company

The NeuroMedical Center Clinic

Multidisciplinary neuroscience care and spine surgery

The NeuroMedical Center Clinic is a physician-owned neuroscience network in Baton Rouge that combines neurosurgery, neurology, physical medicine and rehabilitation, interventional pain management, neuropsychology, and neuroradiology to treat brain, spine, and nervous system conditions. It uses a care continuum from outpatient evaluation to surgery and inpatient rehabilitation at its main campus and satellites, supported by tools like 3T MRI and procedures such as minimally invasive robotic-assisted spine surgery and Deep Brain Stimulation. Its edge comes from an integrated, multidisciplinary team and in-house facilities including The Spine Hospital of Louisiana and The NeuroMedical Center Rehabilitation Hospital, all under one roof and physician-owned. The goal is to improve patient outcomes across Louisiana by connecting specialists, advanced technology, and rehabilitation services for comprehensive neurological care.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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