Performance Improvement/Safety Coordinator

Responsibilities

Via Linda Behavioral Hospital, an innovative behavioral health hospital offering a full continuum of inpatient and outpatient services to the people of Scottsdale and the greater Phoenix, Arizona metro area. Our 120-bed facility will offer specialized mental health services and substance use treatment for teens, adults and older adults experiencing issues such as depression, anxiety, personality disorders and co-occurring addictions. 

Visit the site virtually and much more online at: Via Linda BH Website

Full-time Employee Benefits include:

• • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • Life Insurance
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Tuition Assistance after 90 days of employment!
  • Student Loan Forgiveness through AZ BHLRP
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com 

The Safety and PI Coordinator is responsible for assisting in the performance improvement/risk management activities at the direction of the PI/RM Director. This position assists in meeting the requirements of all regulatory agencies, TJC, CMS and state and federal agencies, including collecting data as required by each agency and for any corrective actions. This includes collecting data and analysis as required by TJC, investigating and reporting AHCCCS Incident, Accident, Death reports, Seclusion and Restraint reports to contractors, monthly fall reports, and managing the process for lost patient belongings. This role will also be the community liaison ensuring compliance and strong relations with all governing bodies.

Qualifications

Education: Bachelor’s degree in public administration, communications, community relations, social sciences, or a related field; equivalent experience may be considered.

Experience:  1+ years experience with quality assurance, performance improvement, safety, and reporting/data analysis within a hospital setting. Experience with TJC, CMS and state/federal governing agencies.

Additional Requirements: Must have or be able to obtain a Level One Fingerprint Clearance Card.

Essential Job Duties/Responsibilities

• Consult with Directors in the development of department specific programs and quality measures which are within the standards of TJC, CMS, OSHA regulations and all other applicable federal, state or local law/regulations governing health-care entities.  Work with Director to identify areas of risk and problems that should be monitored.
• Serve as the primary liaison between the organization and community stakeholders, governing bodies, government representatives, and Tribal communities. Develop and maintain positive, productive working relationships with external partners.
• Support organizational compliance efforts by ensuring communication and coordination align with applicable policies, regulations, and requirements. Represent the organization at community meetings, public forums, stakeholder sessions, and other events as needed.
• Prepare clear, professional written materials including correspondence, reports, presentations, and meeting summaries. Communicate organizational goals, initiatives, and updates to external stakeholders in a timely and professional manner.
• Assist in resolving concerns, addressing inquiries, and facilitating effective communication between the organization and community partners. Monitor community and stakeholder issues that may impact organizational operations, compliance, or public perception.
• Collaborate with internal departments to ensure consistent messaging and coordinated outreach efforts. Maintain accurate records of community contacts, communications, and engagement activities.
• Promote culturally respectful and inclusive engagement practices, particularly when working with Tribal communities and government entities.
• Assist in the data collection required by TJC HBIPS standards and assure timely entry into the data base for submission to TJC. Assist with the completion of monthly reports required by corporate.
• Assist and guide staff members in data collection for their areas.  Assist with graphing pertinent data for reporting to the Performance Improvement Committee and Medical Executive Committee.
• Coordinate any necessary investigations with the PI/RM Director in regards to incident reporting.
• Assist in analyzing statistical data relating to performance improvement measures.
• Participate in quality improvement meetings on a regular basis to develop and continuously encourage a facility-wide team effort in meeting quality improvement efforts.
• Assist with identifying risks and with handling risk investigations with the PI/RM Director as they occur.
• Assist in quality and safety reporting to internal and external agencies as directed by Risk Manager and/or PI Director.
• Act as the point of contact and community liaison for the Salt River Pima Maricopa Indian Community, ensuring compliance and strong working relations. This is to include reporting, community interfacing and partnering on initiatives and directives. 

About Universal Health Services

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. UHS is recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill-set and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-532-3449