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Green Dot

Fintech bank and prepaid card provider

Bank Teller - Client Services Representative

Retail & Commercial BankingPosted on Nov 10
Full-timeProvo, UT, USA$18 /hr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience with Microsoft Office in Windows, particularly Excel, is required.
  • Previous customer service experience is required.
  • Knowledge of general accounting principles and a customer-service orientation are expected.
  • Ability to follow established procedures and think through possible solutions to customer-service and operational problems is expected.
  • Must be able to work in the United States without sponsorship.
  • Must be able to meet the stated location requirement.

Responsibilities

  • Process customer deposits, withdrawals, and loan payments.
  • Ensure the branch’s daily security.
  • Manage customer relationships in a friendly and professional manner.
  • Review and monitor customer transactions in accordance with the Bank’s BSA/AML/OFAC Policy.
  • Assist with the bank’s community development efforts, including Volunteer Income Tax Assistance and financial literacy education programs.
  • Study to gain a broad understanding of the bank’s systems and procedures to prepare to help customers.
  • Assist with other bank projects and duties as needed.

Desired Qualifications

  • Prior banking or teller experience is preferred.
  • Some college coursework in a finance- or accounting-related field is preferred.
  • VBA experience is preferred.

About the Company

Green Dot

Fintech bank and prepaid card provider

Green Dot provides financial technology services by offering accessible banking products such as prepaid debit cards, checking accounts, and money management tools for individuals, small businesses, and enterprises. Its platform leverages technology to deliver user-friendly financial services, enabling customers to manage money digitally and on the go. Revenue comes from card transaction fees, account maintenance charges, and partnerships with other financial institutions. Unlike traditional banks, Green Dot emphasizes inclusive, easy-to-use banking and leverages partnerships to expand its offerings across diverse customer segments. The company aims to make banking more inclusive and efficient by reimagining how people interact with money.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Provo, UT
Founded
1999

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