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Wells Fargo

Nationwide banking and financial services

Market Support Manager

Business OperationsUpdated on Nov 13
Full-timeIn-person

About the Job

Requirements

  • At least 5 years of financial services operations experience, or equivalent experience demonstrated through work experience, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Successfully completed FINRA Series 7, 9/10, and 63 exams, or Series 7, 9/10, and 66 examinations, or FINRA-recognized equivalents, sufficient to qualify for immediate FINRA registration.
  • Meet requirements for appropriate FINRA licenses and registrations, including completing Series 65 or 66 within the stated 90- or 180-day period when needed and Series 99 within 120 days when it cannot transfer upon hire.
  • Hold or obtain a FINRA supervisory license; the role may require working at the assigned office location for at least one year.
  • Pass FINRA background screening before hire and meet ongoing regulatory obligations, including periodic screening and mandatory incident reporting.
  • Meet enhanced financial fitness and criminal background standards.
  • Comply with applicable state law registration and licensing requirements; product licenses or SAFE licensing may also apply.
  • Complete the Securities Industry Essentials exam co-requisite for specific FINRA qualification exams obtained after September 30, 2018.
  • Provide information to the Wells Fargo Personal Account Dealing Team and comply with applicable policies regarding outside activities or personal investing when affected.
  • The position is not eligible for visa sponsorship.

Responsibilities

  • Manage and develop a team of individual-contributor roles with low to moderate complexity and risk.
  • Engage stakeholders and internal partners associated with the functional area.
  • Identify and recommend process improvements and risk-control development opportunities.
  • Make decisions and resolve issues regarding resources, objectives, and operations.
  • Interpret and develop policies and procedures with low to moderate complexity within the scope of responsibility.
  • Collaborate and consult with peers, colleagues, and managers, and interact directly with external customers.
  • Manage allocation of people and financial resources for Brokerage Support.
  • Mentor and guide the talent development of direct reports and assist in hiring talent.
  • Execute applicable risk programs, including credit, market, financial crimes, operational, and regulatory compliance programs; follow applicable policies and procedures, fulfill risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.
  • Proactively monitor, govern, identify, and escalate risks, and make risk decisions consistent with the business unit’s risk appetite and applicable risk and compliance program requirements.

Desired Qualifications

  • FINRA registration including Series 65, or FINRA-recognized equivalents.
  • FINRA registration including Series 66, or FINRA-recognized equivalents.
  • Client service skills.
  • Attention to detail and accuracy.
  • Organizational, multitasking, and prioritization skills.
  • Verbal, written, and interpersonal communication skills.
  • Leadership skills.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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