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Kaiser Permanente

Integrated healthcare provider and payer platform

Vision Services Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWalnut Creek, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of recent experience, with at least 1,000 hours per year, conducting objective ophthalmic testing regularly, including several procedures such as visual acuity testing, tonometry, visual field testing, lensometry, color deficiency and depth perception testing, or autorefraction.
  • High school diploma or GED.
  • Certified Ophthalmic Assistant or Certified Ophthalmic Technician certification.
  • Basic Life Support certification.
  • Proficiency in ophthalmic procedures and testing required by the employer.
  • Knowledge of medical and ophthalmological terminology.
  • Successful completion of PARRS II and AutoReg where applicable, and ability to work with an electronic medical record system.
  • Ability to read and comprehend simple instructions.
  • Knowledge of computers and computer keyboards.
  • Willingness to work in a Labor Management Partnership environment.
  • Compliance with the applicable collective bargaining agreement position specifications.

Responsibilities

  • Provide direct support to ophthalmologists, optometrists, and the Eye Services operation under the supervision of the Chief of Ophthalmology or designees.
  • Support provider interactions with patients using knowledge, objective ophthalmic testing, and technical skills in the Eye Services specialty.
  • Assist with provider visits and department operations, including appointments, surgical scheduling, taking messages, and patient registration.
  • Measure and record intraocular pressure, spectacle neutralization, automated visual fields, autorefraction, autokeratometry, anterior chamber angles, vital signs, pupillary response, and other objective ophthalmic test results.
  • Measure visual acuity for patients of all ages and with different ocular diagnoses, including using Snellen and HOTV charts and assessing color vision and stereopsis.
  • Administer topical eye medications under specific physician orders in preparation for testing, as permitted by state law and regulation.
  • Perform other objective ophthalmic testing and automated image capture as indicated.
  • Make and cancel optometry, ophthalmology, medical clearance, and diagnostic appointments.
  • Obtain and prepare medical information, including records, files, forms, and diagnostic results, for providers.
  • Record relevant medical information for providers, including assessments, plans, interventions, and spectacles; complete forms and other data entry.
  • Document concise medical and ocular histories electronically, and set up laboratory, x-ray, and other requisitions as needed.
  • Label specimens and pathology request forms, and document specimens according to departmental procedures.
  • Set up and assist with minor eye surgical procedures by preparing supplies and handling instruments.
  • Anticipate provider needs by preparing supplies, instruments, and equipment.
  • Clean, wrap, label, and restock instruments, including changing cleaning solutions as needed.
  • Maintain equipment and order or stock supplies.
  • Order and maintain par levels of supplies, forms, and medications.
  • Keep the work area clean.
  • Call patients with provider messages and document the disposition.
  • Document, update, and process records relating to provider appointments.
  • Perform surgical scheduling functions as needed.
  • Participate in training and orientation of new personnel.
  • Perform other related duties as necessary.
  • Consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to colleagues.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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