Director of Quality Engineering

Description

Position Summary

 BLOX is revolutionizing the construction industry by integrating advanced manufacturing principles with innovative technology to deliver high-quality, modular building solutions. We are driven by a mission to rethink how buildings are designed, fabricated, and delivered, ensuring efficiency, scalability, and sustainability.   

The Director of Quality Engineering is responsible for leading BLOX’s quality engineering strategy across product design, manufacturing, supply chain, field execution, and warranty. The primary objective of this role is to build quality into BLOX products and processes rather than relying on inspection to identify defects after they occur. This leader will work across Engineering, Manufacturing, Supply Chain, Program Management, Field Operations, and Warranty to reduce variation, eliminate recurring defects, improve product reliability, and drive permanent corrective action.

Initial direct reports will include:

Key Responsibilities

The Director of Quality Engineering is expected to:

• Serve as a technical problem-solving leader rather than primarily an inspection or compliance leader.
• Spend meaningful time where work occurs—in engineering, manufacturing, supplier operations, and the field.
• Use data and engineering analysis to identify systemic issues and drive permanent resolution.
• Build strong cross-functional partnerships with Engineering, Manufacturing, Supply Chain, Program Management, and Field      Operations.
• Simplify processes where possible while maintaining appropriate controls.
• Develop the technical and problem-solving capability of the Quality Engineering team and broader organization.
• Clearly communicate quality risks, priorities, and corrective actions to employees, leadership, customers, and suppliers.

Quality Engineering Leadership

• Promote a culture in which quality is owned by the teams designing and performing the work, not solely by the Quality      department.
• Lead investigation of significant product, manufacturing, supplier, customer, and field quality issues using  structured problem-solving methods such as 5 Why, A3, 8D, Fishbone, Pareto analysis, and statistical analysis.
• Establish disciplined root-cause and corrective-action processes that eliminate the source of problems and verify actions are effective and sustained.
• Establish quality engineering standards, processes, priorities, performance expectations, and meaningful quality metrics.
• Monitor key measures including first-pass yield, rework, scrap, repeat defects, supplier defects, field defects, cost of poor quality, and corrective-action effectiveness.
• Support Lean and continuous improvement efforts focused on reducing waste, variation, rework, and unnecessary inspection.

Product and Manufacturing Quality

• Partner with Product, Design, and Manufacturing Engineering to ensure products are designed and manufactured for quality, reliability, and repeatability.
• Establish critical-to-quality requirements, control plans, and appropriate inspection strategies.
• Lead DFMEA, PFMEA, design reviews, process reviews, and other quality risk assessments.
• Ensure quality risks are identified and manufacturing processes are capable of consistently meeting requirements before full      production.
• Support first-article review, pilot production, process validation, and production readiness.
• Identify sources of manufacturing variation and implement process controls, error-proofing, and other improvements that      reduce dependence on inspection.

Field, Customer, and Warranty Quality

• Partner with Program Management and Field Operations to ensure quality issues identified during installation, commissioning, project completion, and warranty are captured and communicated back to Design, Engineering, Manufacturing, and Supply Chain.
• Support investigation and resolution of significant customer quality concerns.
• Identify field and warranty issues that indicate systemic product or manufacturing problems and drive permanent corrective      action.
• Ensure lessons learned are incorporated into future product and process improvements.

Supplier Quality

• Partner with Design and Supply Chain to establish supplier quality requirements and performance expectations.
• Develop supplier qualification, performance monitoring, and corrective-action processes.
• Identify critical suppliers and components requiring additional controls or technical support. Lead resolution of significant      supplier quality issues and work with suppliers to improve capability, reduce defects, and reduce unnecessary incoming inspection.

Qualifications

• Bachelor’s degree in Engineering or a related technical field.
• Significant experience in quality engineering, manufacturing engineering, industrial engineering, product engineering, or      a similar technical discipline.
• Strong knowledge of root-cause analysis, corrective action, PFMEA, control plans, process capability, and risk-based quality      planning.
• Strong analytical, data interpretation, written, and verbal communication skills.

Measures of Success

Success in this role will be demonstrated by:

• Reduced repeat defects and recurring quality issues.
• Improved first-pass yield.
• Reduced rework, repair, and cost of poor quality.
• Fewer field, warranty, and customer quality issues.
• Improved supplier quality performance.
• Faster and more effective corrective action.
• Increased process capability and reduced dependence on inspection.
• Successful introduction of new products and processes.
• Development of a strong and respected Quality Engineering organization.

Benefits:

BLOX offers the full spectrum of comprehensive benefits including health, dental, and vision insurance. We also offer flexible spending accounts, paid time off, short term disability, long term disability, life insurance and a 401k plan.

BLOX believes in the growth of our people. We provide support for employees pursuing licenses/certifications, creating clear pathways for skill development and career advancement.

BLOX LLC is committed to making employment decisions based on an individual’s qualifications, performance, and ability to contribute to our team. We provide equal employment opportunities to all employees and applicants and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or any other status protected by applicable law.