Full-Time
Business consulting services and advisory
$60k - $70k/yr
No H1B Sponsorship
Remote in USA
Remote
Periodic travel to recruitment events and industry conferences is required.
Bachelor's
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ServiceLink offers consulting services through ServiceLink Consultoria to help organizations improve their performance. It works by first understanding the client’s needs, then creating strategic recommendations, assisting with implementation, and providing training and follow-up to ensure results. The company differentiates itself by offering hands-on, tailored advisory support that focuses on practical outcomes in the client’s context. Its main goal is to help clients achieve measurable business improvements and more efficient operations through professional guidance.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Fortaleza, Brazil
Founded
2006
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Hybrid Work Options
Mid-Year credit check: using credit data to make smarter decisions before Q3. The halfway point of the year is when smart credit teams take stock: reassessing risk, exposure, and policies before Q3 planning locks in. The question is whether the data guiding those decisions still reflects the market in front of you. Here's where the numbers stand in mid-2026, along with two tools that can help you act on them. The mid-2026 picture: steady, but no room for guess work. According to the Federal Reserve Bank of New York's latest Quarterly Report on Household Debt and Credit, total household debt held essentially flat in the first quarter of 2026 at $18.8 trillion, with mortgage balances reaching $13.19 trillion. On the surface, that's a stable story. 4.8% of outstanding debt was in some stage of delinquency, roughly unchanged from the prior quarter, and early delinquency transitions actually ticked down for both credit cards and mortgages. The details paint a more nuanced picture. Credit card balances dipped seasonally but still sit 5.9% higher than a year ago. Transitions into serious mortgage delinquency edged up slightly. New York Fed researchers flagged pockets of weakness among lower-income households, even as lenders continue extending credit overall. Rates tell a similar tale: steady but demanding. The 30-year fixed rate has hovered in the mid-6% range, according to Freddie Mac's weekly Primary Mortgage Market Survey, and the Mortgage Bankers Association forecasts roughly $2.2 trillion in total originations for 2026. That's real growth, but in a market where affordability remains tight and every qualified borrower is contested. The takeaway for your mid-year check is that conditions are stable enough to plan around, but tight enough that the margin for error is thin. Decisions about limits, approvals, and risk exposure in Q3 should be grounded in current data, not assumptions carried over from January. Flood risk doesn't stop at the zone line. One risk blind spot worth closing before storm season peaks: properties that sit just outside a FEMA Special Flood Hazard Area (SFHA). It's easy to treat 'out' as 'safe', but FEMA's own data says otherwise. Over the past decade, nearly one-third of National Flood Insurance Program claims came from outside high-risk flood areas. Its flood partner, ServiceLink, has introduced a CertMap(TM) enhancement that provides aerial imagery when a property is close to a FEMA flood zone, not just when it's in one. When a structure is technically out but the SFHA runs right up to the property line, the CertMap aerial makes that proximity visible at a glance. Loan officers get an easy, credible way to let borrowers know they may want to consider voluntary flood coverage to protect their investment, for a better borrower experience and a smarter risk conversation at no additional fee. Lenders can set their CertMap aerial preference to fit their workflow: * Receive the aerial when the property is in a flood zone * Receive it when the property is in or close to a FEMA flood zone * Always receive the CertMap aerial * Never receive the CertMap aerial Helping borrowers on the score bubble. When rates hold in the mid-6% range, small differences in a FICO(R) Score can mean real differences in pricing, program eligibility, and whether a borderline applicant becomes a closed loan. The FICO(R) Score Mortgage Simulator (FSMS) is the only mortgage simulator built by FICO analytic scientists to model the real FICO(R) Score impacts and it was designed for exactly those borrowers, with two new features to make it more powerful than ever. FICO(R) Smart Plans FICO(R) Smart Plans transforms the simulation experience from 'do it yourself' to 'do it for me'. Instead of manually running scenario after scenario, mortgage professionals set a target score goal or define a budget, and Smart Plans automatically generates a recommended credit action plan, evaluating steps like adjusting balances, removing authorized user accounts, or resolving third-party medical collections. Three plan types (default score, target score, and target paydown) cover different borrower needs. FICO(R) Score Potential FICO(R) Score Potential lets loan officers preview an applicant's approximate potential FICO(R) Score increase before ordering a full simulation. It's a simple but powerful way to prioritize time on the applicants most likely to see meaningful score movement. Together, the two features work end to end: Score Potential shows you where to focus, and Smart Plans delivers the plan. Learn more about the FICO(R) Score Mortgage Simulator through CIC Credit. Make the second half count. Mid-year course corrections don't have to be dramatic. They just have to be informed. Whether that means tightening your view of flood exposure, giving more borrowers a credible path to qualification, or pressure-testing your policies against current credit data, the CIC Credit team is here to help. Reach out to your CIC representative or email [email protected] to put these tools to work before Q3. Share:
UAD 3.6 deadline nears; First American earns verification. Jun 08, 2026 Managing Editor First American's ACI Sky Workbench gains verification ahead of the Nov. 2 implementation date for the GSEs' updated appraisal reporting requirements The mortgage industry's transition to a new appraisal reporting framework continues to gain momentum as vendors prepare for a key deadline later this year. First American announced that its ACI Sky Workbench platform has been verified by both Fannie Mae and Freddie Mac to support the Uniform Appraisal Dataset (UAD) 3.6 specifications, which become mandatory for new appraisal reports submitted to the Uniform Collateral Data Portal (UCDP) beginning Nov. 2, 2026. The verification places ACI Sky Workbench on Fannie Mae's Integrated Vendor List and Freddie Mac's Software Providers List, giving appraisers an approved option as they prepare for the transition. Appraisal management companies and technology providers race to prepare for the implementation deadline. Velox Valuations announced nationwide readiness for UAD 3.6 assignments in May, while ServiceLink unveiled a partnership with GridBase to help lenders and appraisers navigate the new requirements earlier this year. The UAD 3.6 update represents one of the most significant changes to residential appraisal reporting in years. The new standards are designed to create a more structured, data-driven appraisal process, changing how property information is collected, organized, and delivered to the government-sponsored enterprises. Get the NMP Daily Essential stories, every weekday. For lenders, the transition is part of a broader effort by the GSEs to improve data consistency and usability throughout the mortgage process. Appraisers, meanwhile, must ensure their software platforms are capable of producing reports that meet the new requirements before the November deadline. "UAD 3.6 changes how appraisal data is captured, structured, and delivered," said Todd McGowan, president of First American's Lender Division. McGowan said the company developed ACI Sky Workbench with input from appraisers and designed the platform to support the workflow from property inspection through report submission. According to First American, the cloud-based platform combines inspection, data entry, and report completion functions within a single workflow and includes tools intended to support the full appraisal assignment lifecycle. What it means. The Nov. 2 deadline does not require LOs to change how they order appraisals, but it does increase the importance of working with appraisal management companies and appraisers that are prepared for UAD 3.6. Any delays in appraiser adoption could create bottlenecks in appraisal turn times, particularly during periods of higher purchase activity. Lenders may also need to review their appraisal workflows, vendor relationships, and technology integrations to ensure reports can be delivered in the new format without disrupting loan production. The transition is part of a broader industry push toward more standardized property data, which the GSEs believe will improve appraisal quality and consistency while creating opportunities for greater automation across the mortgage process. While the deadline primarily affects appraisers and appraisal technology providers, lenders will also need to confirm that their appraisal partners and workflows are prepared to accommodate the new reporting format as UAD 3.6 becomes the industry standard later this year.
ServiceLink hires mortgage servicing veteran Ryan Reaves. May 15, 2026 Mortgage servicing veteran brings more than a decade of experience in default servicing, property preservation, and business development ServiceLink has added mortgage servicing veteran Ryan Reaves as vice president, national sales executive, to its expanding default operations team. Reaves joins the tech-enabled mortgage services provider with more than a decade of experience spanning mortgage servicing, business development, property preservation, and default title operations. According to the company, he will focus on strengthening client relationships and expanding partnerships across ServiceLink's default servicing offerings, including field services, auction, REO asset management, default title and valuation, and servicing support solutions. In announcing the hire, ServiceLink highlighted Reaves' relationship-focused approach and broad perspective on the servicing sector, developed through years of working across multiple areas of default and asset management. ServiceLink has remained active across the servicing and default space, positioning itself as a technology-focused provider supporting lenders and servicers throughout the mortgage lifecycle. The company offers services spanning origination, valuation, title, closing, and default management. Get the NMP Daily Essential stories, every weekday.
Power moves: an overview of recent mortgage industry personnel news. Rocket Pro, Sagent, Rate and Union Home Mortgage are among the companies announcing key moves * February 23, 2026 Rocket Pro has announced the departure of Mike Fawaz as executive vice president of strategy, growth and partnerships. Fawaz is stepping away after nearly 15 years with the organization, where he played a pivotal role in serving the independent mortgage broker community since joining the wholesale channel in 2017. Sagent has appointed Sridhar Sharma as president. Sharma, who previously served as chief innovation and digital officer at Mr. Cooper, brings deep technology and mortgage operations experience to the role. He will lead the company's global team of fintech and mortgage servicing specialists as Sagent rolls out Dara, its new AI-enabled end-to-end mortgage platform. Rate has added seven loan officers from Movement Mortgage. The group - Gabriel Carter, Katie Blake, Brandon Kelter, Alexandra Hunt, James Golotko, Jason Buchanan and Scott Miller - made the move in December. They join the Chicago-based lender to leverage its technology platform and operational infrastructure as they scale their origination businesses across California and Florida. Union Home Mortgage has appointed Renee Hildebrand as national vice president of mergers and acquisitions. Hildebrand brings more than 25 years of mortgage industry experience to the role, having previously supported growth and acquisition initiatives at lenders including Guild Mortgage, Cardinal Financial and Caliber Home Loans. In her new position, she will lead the company's expansion strategy by identifying and securing acquisition and partnership opportunities. Brokers First Funding has appointed Frank Nese as managing director and head of Western sales, and Lito Gonzales as regional vice president of West Coast sales. Nese brings more than 30 years of mortgage industry experience to the newly created role, having previously held executive positions at New Century Financial Mortgage Corp. and Carrington Mortgage Services. Gonzales, who has nearly three decades of wholesale lending experience, will join Nese in expanding the company's non-QM sales footprint across the Western region. Planet Home Lending has added John Rinaldi and Paul Butuc as regional sales managers in Melville, N.Y., with the goal of expanding the company's footprint in the Northeast. Rinaldi, who began his mortgage career in 1996, brings extensive leadership experience across wholesale and retail lending. Butuc has more than 24 years of experience specializing in loan structuring and complex credit scenarios. Evergreen Home Loans has tapped Dana Klarr as an area manager. Based in Arizona, Klarr has more than 30 years of mortgage lending experience with the company. In the new role, she will focus on recruiting loan officers and branch managers while overseeing expansion efforts across the Southwest. ServiceLink has promoted Erin Reed to senior vice president of valuation. Reed, who is celebrating her 20th year with the company in 2026, has held various key positions across account management, operations and client services. In her expanded role, she will lead valuation customer service while continuing to oversee the company's vendor panel strategy. The U.S. Department of Housing and Urban Development has appointed six new members to its Manufactured Housing Consensus Committee. The newly appointed members are Clayton Camblin, Brad DeHays, Steve Ervin, Todd Kopstein, Andrew McCoy and John Weldy. The appointees join the 21-member Federal Advisory Committee to provide diverse perspectives from across the housing, finance and construction sectors. Stacey Solutions founder Tim Stacey has been recognized by the National Association of Mortgage Brokers as a Mortgage Broker of the Year honoree for 2024 and 2025. Based in Vacaville, Calif., Stacey operates through the wholesale mortgage channel, providing education guidance to homebuyers and homeowners, including veterans and active-duty service members across California.
ServiceLink, a provider of tech-enabled mortgage services such as closing and escrow, valuation, and field services, has named Aaron Fain vice president, national sales executive.