Full-Time

Vendor Manager

Servicing Valuations

Deadline 8/1/27
ServiceLink

ServiceLink

Business consulting services and advisory

Compensation Overview

$60k - $70k/yr

No H1B Sponsorship

Remote in USA

Remote

Periodic travel to recruitment events and industry conferences is required.

Bachelor's

Category
Operations & Logistics (1)
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets

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Requirements
  • At least 3 years of vendor management experience.
  • Knowledge of valuations, real estate, and/or mortgage servicing processes, procedures, and technology.
  • Ability to maintain positive and professional business relationships with vendors and internal staff.
  • Ability to multitask in a fast-paced environment and work in multiple systems simultaneously.
  • Strong customer service, communication, and writing skills.
  • Ability to work effectively in a remote environment using collaboration and communication tools.
  • Ability to plan, track, and deliver work products on schedule while maintaining quality and productivity.
  • A high school diploma or equivalent is required.
  • Excellent analytical skills, including advanced spreadsheet analysis skills.
  • Ability to work effectively in a fast-paced and collaborative environment.
  • Creative problem-solving skills.
  • Highly organized and detail-oriented work practices.
  • Ability to remain calm and confident in decision-making and presentations.
  • Ability to read, write, and maintain operational reports and workflows.
  • Ability to work under pressure and manage competing priorities.
  • Ability to use personal computers and widely used software packages, including Microsoft Excel, Word, and PowerPoint.
  • Ability to meet deadlines and plan and coordinate multiple projects simultaneously.
Responsibilities
  • Manage vendor relationships to create and maintain positive, productive, and professional interactions.
  • Monitor market capacity to ensure adequate coverage for client service level agreements.
  • Recruit new vendors to build panel depth in strategic locations.
  • Monitor the pipeline and status of vendors in the onboarding process.
  • Negotiate potential contract terms with new vendors.
  • Conduct regular coaching and counseling of vendors to ensure they meet organizational standards.
  • Develop, implement, and maintain comprehensive vendor training programs for compliance, service quality, and organizational alignment.
  • Manage vendor marketing campaigns and engagement.
  • Influence prospective vendors to submit applications through outreach at recruitment events and industry conferences, with periodic travel required.
  • Develop recruitment strategies to reduce cost while improving quality.
  • Create and manage vendor engagement projects, including proactive panel notifications in partnership with marketing.
  • Provide timely updates and reporting to Valuations management on projects and ongoing efforts.
  • Support vendor operations by strengthening vendor relationships and providing coaching for performance and compliance.
  • Analyze panel performance to identify gaps and growth opportunities and develop targeted expansion plans.
  • Strategically recruit and expand the vendor network to ensure order-fulfillment coverage and optimize cost efficiency.
  • Monitor market capacity and direct strategies to support current and future volume.
  • Ensure panel depth, a positive vendor experience, and efficient communication between Operations and the vendor panel.
  • Track and obtain expired vendor documentation to maintain eligibility and prevent service disruption.
  • Resolve complex or escalated concerns with panel members and ensure appropriate escalation paths are followed.
  • Create and maintain standard operating procedures and workflows related to panel health and engagement.
  • Partner with management to address client needs and position the organization for future growth.
  • Maintain compliance with industry and client regulations and requirements.
  • Perform other duties as assigned.
Desired Qualifications
  • A college degree is preferred.

ServiceLink offers consulting services through ServiceLink Consultoria to help organizations improve their performance. It works by first understanding the client’s needs, then creating strategic recommendations, assisting with implementation, and providing training and follow-up to ensure results. The company differentiates itself by offering hands-on, tailored advisory support that focuses on practical outcomes in the client’s context. Its main goal is to help clients achieve measurable business improvements and more efficient operations through professional guidance.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Fortaleza, Brazil

Founded

2006

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 Ryan Reaves hire deepens default-sales coverage across servicing, REO, and field operations.
  • ServiceLink keeps shipping product updates, including EXOS Close enhancements and UAD 3.6 readiness.
  • June 2026 homebuyer and investor reports signal active lead generation and thought leadership.

What critics are saying

  • Mortgage volume weakness squeezes origination revenue, and lenders delay discretionary tech purchases.
  • November 2, 2026 UAD 3.6 rollout creates execution risk across appraiser panels and integrations.
  • FNF cost rationalization in 2026-2027 folds ServiceLink into title operations, crushing autonomy.

What makes ServiceLink unique

  • EXOS Close still offers real-time closing scheduling and in-branch options; competitors lack both.
  • January 2026 Grid-ML partnership made ServiceLink first AMC distributing UAD 3.6 guidance.
  • Fidelity National Financial backing gives ServiceLink distribution, capital, and servicing relationships.

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Benefits

Hybrid Work Options

Company News

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