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Domino's

Global pizza delivery and franchise network

General Manager

Food & Beverage Operations ManagementPosted on Nov 13
Full-timeMonroe, GA, USAIn-person

About the Job

Requirements

  • Must be at least 18 years old and have a valid driver's license.
  • Must have access to an insured vehicle that can be used for delivery.
  • Must pass a criminal background check.
  • Must pass a motor vehicle record check and meet company-specific standards.
  • Must be able to direct activities; perform repetitive tasks; work alone and with others; work under stress; meet strict quality control standards; coordinate with coworkers and customers; analyze and compile data; and make sound, ethical judgments and timely decisions.
  • Must be able to greet customers enthusiastically, take orders, and respond to customer concerns positively.
  • Must be able to operate, clean, and maintain store facilities and equipment.
  • Must prepare products according to Domino's specifications and guidelines.
  • Must be willing to take inventory, stock ingredients from delivery areas to storage and work areas, use walk-in or reach-in coolers, and complete associated paperwork.
  • Must receive and process telephone orders promptly to support customer satisfaction and timely pizza delivery.
  • Must have navigational skills to read a map, locate addresses within the designated delivery area, and navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Must be able to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Must be able to make correct monetary change.
  • Must be comfortable using a computer keyboard, touch screen, and foot-paddle.
  • Must be able to stand for most of the shift and walk on ceramic-tile or linoleum surfaces; work surfaces range from 36 inches to 4 feet high.
  • Must be able to unload bulk product deliveries two to three times per week, including lifting or stacking ingredients and supplies weighing up to 50 pounds.
  • May need to crouch, squat, stoop, bend, or use stairs while performing job tasks.
  • Must have hand-eye coordination to shape pizza dough, maneuver a pizza peel and cutter, and fold cardboard pizza boxes.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure that all policies and procedures are followed; expect the same from the crew.
  • Lead the team toward store goals.
  • Manage staffing, paperwork submission, food management, scheduling, image standards, store cleanliness, marketing, and profitability.
  • Greet customers, take orders, and handle customer concerns.
  • Operate, clean, and maintain store facilities and equipment.
  • Prepare products according to Domino's specifications and guidelines.
  • Take inventory, stock ingredients, and complete associated paperwork.
  • Receive and process telephone orders to support customer satisfaction and timely pizza delivery.
  • Navigate to addresses within the designated delivery area and deliver products to diverse sites.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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