Executive Team Leader GM & Grocery

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations,processand efficiency who enable a consistent experience forall ofour guests.

Teams in General Merchandise (GM)and Food & Beverage (F&B)prioritize guest experience while blending completion of tasks that ensure product isfresh,availableand easy to shop – replenishment, pricing and signing, setting, andmaintainingthe sales floor and the backroom. The GMand F&Bteams also execute inbound, outbound, and fulfillment responsibilities. 

At Target,we believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role ofa GeneralMerchandise & Food Sales Executive Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building and managing a guest-first culture on your team

• Retail business fundamentals,including:department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies

• Leading a team,settingand planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals

• Knowledge of the competition;leveraginginsights to drive business objectives

• Managing team leaders and creating business specific strategies and goals,coachingand training to build ateam of talented experts. 

• Recruiting, selecting and talentmanagement ofhourly team members and leaders

As aGeneral Merchandise & Food Sales Executive Team Leader,no twodaysare ever the same, but a typical daymost likelywillinclude the following responsibilities:

• Consistently delivers guest experience commitments

• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development,trainingand recognition.

• Celebratesoutstanding guest experiences across teams and ensures recognition is consistent and meaningful.

• Reviews area guest, financial, and team metrics toidentifygaps and understand team behaviors.

• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.

• Partners across teams to create an easy,inspiringand friendly guest experience.

• Oversee all GM & Food backroom and sales floor areas, review all reporting toidentifygaps and develop a plan to resolve including completion validation.

• Build a team to lead the executionofdaily/weekly workload todeliver ondepartment and store sales goals and guest engagement,including:merchandising,signing,settingand updating merchandisesalesfloordisplays, sampling,receiving products,restocking shelves, organizing backrooms,and price change for GM & Food areas.

• Drive total store sales,demonstratehow you, your team and your departments contribute toandimpact total store profitability.

• Model creating a welcoming experience by greeting guests, acknowledging when guests needassistanceand thanking them for choosing Target

• Assess,Plan,andvalidatebest practices todetermineoperational opportunitieseducating your team on gaps to addressvia team onboarding, learning, andrequiredtrainings. 

• Manage Food&Beveragebusiness, food services (if applicable),andalcohol sales.

• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable)and assess reporting in fulfillment toidentifygaps andassistto developa plan. 

• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring yourareasareguest ready at all times.

• Conduct regular check-ins with your team toguideappropriatecompletionof tasks and workloadgiven resources and priorities.

• Drive a culture centered in food safety; train,validateand coach team to deliver proper execution on all food safety standards and cleaning routines.

• Lead the development of partnerships with vendors to ensure clear expectations areestablishedand brand standards are met.

• Lead the understanding of how operational procedures, likemerchandise set-up, product capacities andsalesfloorquantities impact shortage, profitability, instore replenishment,inventoryand pricing accuracy including adherence to regulatory compliance.

• Lead prioritization and conduct regular check-ins with your team to guideappropriate completionof tasks andworkloadgiven resources and priorities.

• Know andassess thecompetition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.

• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest.

• Assess all GMandFood& Beveragebackroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting toidentifygaps and develop a plan to resolve.

• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment.

• Establishandmaintaina culture of accountability through clear expectations and performance management.

• Demonstrateinclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.

• Demonstrate a culture of ethical conduct, following all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and helpmaintaina safe, compliant workplace by reporting and correcting hazards,lead and hold the team accountable to work in the same way.

• Lead an instore security culture by focusing on deterrence,responseand resolutionin order toimprove physical security processes.

• Lead merchandise protection strategies across the total store,including ordering, storage and application as directed by best practices.

• As akeycarrier,implementall safe and secure training and processes.

• Address all store emergency and compliance needs.

• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkingavariablework schedule with varying hours,daysor shifts (including nights, weekends, holidays,closing shiftsand other peak shopping times).

The good news is that we have some amazing training that will helpbuild upon the skills you already have tosucceed asaGeneral Merchandise & Food Sales Executive Team Leader.But,there are a fewthingsyou should have from the get-go:

• 4-yeardegree or equivalentexperience

• Strong interest and knowledge of theFood &Beverage business

• Strong interpersonal and communication skills

• Strong business acumen 

• Comfortable dealing with ambiguity

• Manage conflict, lead and hold others accountable

• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis

• Relate well with and interact with all levels of the organization

• Learn and adapt to currenttechnologyneeds

• Manage workload and prioritize tasks independently

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basicsthatwe expect; specifically, the ability to

• Access all areas of the building to respond toallguest or team member issues

• Interpret instructions,reportsand information

• Scan,handleand move merchandise efficiently and safely, includingoccasionallylifting or moving merchandise up to 44poundswithoutadditionalassistance from others. 

• Accurately handle cash register operationsasneeded

• Climb up and downladders using3 points of contact always

• Ability to work in an environment that could range from 34°F to -10°F as needed

• Flexible work schedule (e.g., nights,weekendsand holidays); reliable and prompt attendance necessary.