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GetYourGuide

Tech-enabled travel platform for activities

Account Manager

Account ManagementUpdated on Nov 12
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listedHybrid

About the Job

Requirements

  • At least 3 years of experience in sales or account management, including a proven track record of managing large, complex accounts and exceeding targets.
  • Fluency in English and at least one of Portuguese or Spanish.
  • Strong relationship-building and stakeholder-management skills, including the ability to influence decision-makers across functions.
  • Strong problem-solving skills and the ability to use data to prioritize actions and inform decisions.
  • Strong data analysis and reporting skills.

Responsibilities

  • Build and maintain long-lasting relationships with existing accounts, focusing on larger, more complex partners.
  • Identify and lead growth initiatives with top accounts, from idea generation and implementation through project management, success tracking, and reporting, collaborating with cross-functional partners as needed.
  • Pitch and win defined opportunities, including bringing new activities online, increasing availability, and negotiating commission increases.
  • Independently resolve technical, customer, and supplier issues, keep cancellation rates low, and troubleshoot connectivity problems.
  • Review activity performance, share regular reports and insights, and proactively suggest account improvements.
  • Represent the company at regional events and conferences and visit local partners in the market.

Desired Qualifications

  • Travel technology or online travel agency industry experience.
  • Trilingual fluency in English, Portuguese, and Spanish.
  • Experiment with artificial intelligence through hands-on trials and translate discoveries into practical improvements in work.

About the Company

GetYourGuide

Tech-enabled travel platform for activities

GetYourGuide operates a global online platform that links travelers with a wide range of activities, tours, and experiences to help plan trips. Users search, compare, and book experiences directly on the site, with payments handled through the platform and support available for bookings. It differentiates itself by offering a broad, multi-provider marketplace paired with easy search, personalized recommendations, and integrated booking management for both travelers and activity providers. The goal is to make it simple for people to turn ordinary trips into memorable experiences through a scalable, worldwide marketplace.

Company size
1,001-5,000
Company stage
Series F
Total funding
$1.1B
Headquarters
Berlin, Germany
Founded
2009

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