Expeditors

Global logistics and freight forwarding services

Account Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeHangzhou, Zhejiang, ChinaIn-person

About the Job

Requirements

A university qualification or equivalent business qualification is required.
A minimum of 3 years of Expeditors or industry experience is required.
Proven work experience in business development is required.
Knowledge of Expeditors products and services is required.
Knowledge of required Expeditors operating systems is required.
Proficiency in Microsoft Office and customer relationship management software is required.
Strong presentation skills are required.
Proven project management skills are required.
Strong analytical skills are required.
Ability to perform and meet key performance indicator requirements is required.
Proven problem-solving and interpersonal skills are required.
Ability to connect with customers is required.

Responsibilities

Develop, maintain, and manage Expeditors' worldwide activity with a global customer to achieve business retention and development.
Proactively identify and service the customer's cross-functional and geographical operational requirements.
Lead revenue growth and coordinate global strategic business planning and execution using global relationships, industry knowledge, and Expeditors product, geographic, and service leadership.
Deliver customer-tailored business reviews and workshops that increase collaboration, create value, and reduce costs as measured through business intelligence.
Coordinate alignment and collaboration across multiple geographic areas to identify the customer's supply chain priorities and challenges.
Work with Expeditors senior executives and product and geographic management to create timely, relevant value-added solutions for the customer's ecosystem.
Increase Expeditors' revenue and profitability by providing enhanced value-added service.
Understand global customers' profiles, needs, and expectations.
Retain existing business and continuously pursue global business development.
Create a strategic and mutually beneficial relationship between Expeditors and the customer worldwide.

Job Description

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act?as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

Understand global customers' profile, needs and expectations.
Retain existing business and continuous pursuit of global business development.
Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

REPORTING STRUCTURE

Customer Retention and Development Manager

Qualifications

University or equivalent business qualifications
Minimum 3 years Expeditors or industry experience
Proven work experience in business development
Knowledge of Expeditors products and services
Knowledge of required Expeditors operating systems
Proficient in MS Office and CRM software
Strong presentation skills
Proven project management skills
Strong analytical skills
Ability to perform and meet KPI requirements
Proven problem solving and interpersonal skills
Charismatic with an ability to connect

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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