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iHerb

Global online retailer of health products

Growth Marketing Manager

Performance & Paid MarketingUpdated on Nov 12
Full-timeUnited StatesNo salary listed

About the Job

Requirements

  • Proven experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses.
  • Hands-on experience managing paid media campaigns across multiple APAC markets.
  • Deep platform expertise across Google Ads, Meta Ads, TikTok Ads, and Apple Search Ads.
  • Experience with APAC-specific performance platforms such as LINE, Naver, Kakao, Yahoo Japan, Rakuten, or similar regional paid media channels.
  • Strong understanding of paid search, paid social, app acquisition, display, retargeting, shopping campaigns, feed-based advertising, and marketplace media.
  • Proven ability to manage and optimize meaningful paid media budgets across multiple markets and channels.
  • Strong analytical skills with experience measuring CAC, ROAS, LTV, payback period, conversion rate, retention, contribution margin, and cohort performance.
  • Experience with incrementality measurement, including geo tests, conversion lift studies, holdout tests, matched market tests, or media mix modeling inputs.
  • Strong understanding of attribution limitations, platform-reported bias, privacy changes, signal loss, and measurement tradeoffs.
  • Experience building creative testing frameworks and translating performance data into actionable creative recommendations.
  • Ability to assess creative performance by hook, message, offer, format, audience, localization, and funnel stage.
  • Deep expertise in paid media platforms, regional APAC media ecosystems, creative testing, campaign optimization, and incrementality-based measurement.
  • Highly analytical, comfortable managing large budgets, and experienced in adapting performance strategies across diverse APAC markets.
  • Professional fluency or native-level fluency in English.
  • Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Experience with analytics and business intelligence tools such as Looker, Tableau, Google Analytics, Amplitude, or similar platforms.
  • Experience with ecommerce marketing operations platforms and tools.
  • Generally requires seven or more years of experience in performance marketing, growth marketing, paid media, or digital acquisition, preferably in eCommerce, marketplace, retail, consumer technology, subscription, beauty, health and wellness, or mobile app businesses.

Responsibilities

  • Lead paid acquisition and performance media growth across key Asia-Pacific markets, focusing on scaling efficient customer acquisition, improving ROAS, optimizing performance creative, and strengthening measurement.
  • Own the full-funnel paid media process, combining high-level strategy with hands-on execution, including campaign setup, ad trafficking, and daily optimization across platforms such as Google Ads and Meta Ads Manager.
  • Manage paid media campaigns across global and APAC-specific performance platforms, including Google Ads, Meta Ads, TikTok Ads, Apple Search Ads, LINE, Naver, Kakao, Yahoo Japan, Rakuten, and other relevant regional platforms.
  • Optimize campaigns against business goals, including new customer acquisition, revenue, ROAS, CAC, LTV, contribution margin, conversion rate, and payback period.
  • Develop budget allocation strategies across markets, channels, campaigns, audiences, and funnel stages based on performance, incrementality, and growth potential.
  • Lead performance creative testing across paid social, search, display, app, and regional media platforms.
  • Partner with creative teams to develop, test, and iterate performance assets, including static ads, short-form video, user-generated-content-style creative, localized messaging, promotional creative, landing page concepts, and app install assets.
  • Build and manage structured testing roadmaps for audiences, bidding strategies, campaign structures, creative concepts, offers, landing pages, and platform-specific optimization tactics.
  • Analyze campaign performance by market, channel, audience, creative, product category, device, and customer segment to identify opportunities for scale and efficiency.
  • Lead measurement efforts across attribution, incrementality, media mix insights, geo testing, holdout testing, lift studies, cohort analysis, and LTV-based optimization.
  • Work with analytics and data science partners to improve performance reporting, attribution accuracy, incrementality measurement, and decision-making frameworks.
  • Evaluate platform-reported performance against internal measurement, incrementality, and business-level outcomes.
  • Manage relationships with media platforms, regional paid media partners, and performance agencies to improve campaign performance and access beta opportunities.
  • Monitor performance trends, auction dynamics, competitive intensity, CPM/CPC/CVR shifts, and platform changes across APAC markets.
  • Communicate performance results, insights, risks, and recommendations to leadership and cross-functional stakeholders.

Desired Qualifications

  • Professional fluency or native-level fluency in at least one major APAC language, such as Japanese, Korean, Mandarin Chinese, Cantonese, Thai, Vietnamese, Bahasa Indonesia, Hindi, or another regionally relevant language.
  • Experience with Google Business Suite, including Gmail, Drive, Docs, Sheets, and Forms.
  • A Bachelor's degree in Business or a related field.

About the Company

iHerb

Global online retailer of health products

iHerb operates as an online retailer offering a carefully curated range of health and wellness products, making it easier for people to access supplements, natural foods, personal care items, and more. Customers browse a catalog on iHerb’s platform, place orders, and receive deliveries, with a focus on value and a straightforward checkout experience. It differentiates itself by curating Earth’s best selection and pairing it with a values-driven culture that prioritizes customers, empowerment, inclusivity, and simplicity. Its goal is to help people improve health, happiness, and well-being by making wellness resources affordable, accessible, and easy to use for a broad audience.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1996

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