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The Dermot Company, LP

Marketing & Engagement Manager

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree or higher is required.
  • Three to seven years of marketing experience is required.
  • Hands-on experience driving social media campaigns is required.
  • Relevant graphic design experience and a strong eye for graphic design are required.
  • Experience managing external agencies and holding vendors accountable to deliverables is required.
  • The candidate must be organized, proactive, and comfortable managing multiple projects and campaigns simultaneously.

Responsibilities

  • Support execution of the company's brand strategy across internal and external marketing materials.
  • Execute visual and written brand standards to ensure consistent voice, tone, and identity across corporate and property-level campaigns.
  • Oversee and manage centralized property marketing; create and maintain standardized templates for flyers, email, signage, and social media; and support property teams with photo shoots, site-specific marketing assets, and customized collateral.
  • Support performance tracking and reporting across social media, online reputation platforms, resident engagement, and brand campaigns; analyze KPIs including follower growth, post engagement, review response rates, event participation, and email open and click rates to guide content strategy and campaign planning.
  • Support marketing onboarding for new portfolio properties, including vendor coordination, website setup, and go-live preparation.
  • Create daily social media content, including captions and visuals using Canva or a similar platform, and schedule posts consistent with the brand voice.
  • Create and adapt digital content for social media, email, websites, and internal screens, focusing on storytelling, engagement, and clarity.
  • Support website and microsite management, keeping content accurate, current, and aligned with brand standards.
  • Monitor online reputation across Google, Yelp, and Apartments.com, and help respond to reviews in a timely, brand-aligned manner.
  • Follow up with property teams to ensure reviews are addressed consistently, professionally, and in line with corporate messaging.
  • Flag reputational issues and coordinate with site teams and senior leadership when escalation or alignment is needed.
  • Identify trends and themes in resident feedback to inform proactive communications and experience improvements.
  • Support development of messaging and campaigns that reinforce brand values, transparency, and a resident-first approach.
  • Collaborate with the Ignite team to execute marketing strategies that drive participation in building-level events and programs.
  • Help manage and execute the Ignite brand across signage, screen content, social posts, and other materials.
  • Create content and campaigns to engage residents in ESG-focused initiatives, including sustainability, wellness, and giving back.
  • Develop flyers, digital screen content, signage, newsletters, and other on-site materials to promote events and engage residents.
  • Manage and report on resident survey results.
  • Work with external marketing consultants to create marketing and brand standards, and support property and regional teams in accessing and applying them across the portfolio.
  • Execute brand messaging and campaigns while maintaining a consistent tone across the portfolio.
  • Stay current on marketing trends, competitor positioning, and resident expectations to keep the company's approach modern and relevant.
  • Provide hands-on support for brand and communications projects across the portfolio as assigned.

Desired Qualifications

  • Prior multifamily or real estate experience is preferred.

About the Company

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