New Business Account Executive

See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive.

About the job

This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.

Responsibilities

In this role, you’ll:

• Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
• Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects
• Source new leads and drive sustainable pipeline growth each quarter
• Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
• Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
• Able to balance challenging priorities and handle multiple projects/deals at the same time.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies. 
• Strong experience identifying, mapping and prospecting accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
• Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
• Expertise in solution-based selling or consultative selling 
• Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
• Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
• Strong presentation and negotiation skills
• Comfortable working in a dynamic / environment. 
• Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies

Desired:

• Ideally, you also have experience selling both to a business and technical audience
• Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
  • Cloud communications (voice, SMS, chat, video, etc.).
  • Contact centre agent productivity and Conversational AI
  • APIs and integrations for communication services.
  • Telecommunications industry dynamics.
  • Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.

Location

This role will be remote and based in UK or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.