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Ignitis Group

Public energy company pursuing green generation

Business Client Consultation Manager

Customer SupportConfirmed live in the last 24 hours
Full-timeVilnius, Vilnius City Municipality, LithuaniaNo salary listed

About the Job

Requirements

  • Experience in customer consultation and knowledge of customer consultation principles.
  • Strong focus on high-quality customer consultation and results, organization, flexibility, attention to detail, and communication skills.
  • Experience creating value for customers and selling to them.
  • Excellent computer literacy.
  • Excellent written and spoken Lithuanian and good English skills.

Responsibilities

  • Respond quickly, accurately, and efficiently to business customers’ inquiries by phone, email, and other electronic channels, including online chat and video calls.
  • Prepare responses to correspondence and complaints from business customers and government institutions, coordinating them with relevant stakeholders in other departments.
  • Consult employees in other company departments and provide information related to resolving business customer inquiries.
  • Create and sell additional value to business customers through all business customer consultation channels.

About the Company

Ignitis Group

Public energy company pursuing green generation

Ignitis Group is an energy company from Lithuania that has shifted from a state-controlled utility toward a competitive, international player focused on green energy. It develops and operates renewable energy projects (such as wind farms) and provides electricity supply. Its product is electricity generation and delivery, with a growing portfolio of green generation projects and services for customers and markets. The company differentiates itself by its clear transition strategy from a former state monopoly to a publicly listed, investor-diversified group that prioritizes renewable energy expansion, supported by its IPO in 2020 which funded its green transition while maintaining state majority ownership. Its goal is to scale renewable generation and reduce carbon intensity, expanding its presence internationally while continuing to grow its renewable portfolio and energy services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Vilnius, Lithuania
Founded
1991

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