MIS Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & responsibilities

What this job involves –

OVERALL ROLE

• Prepare Process Maps for BAU Operations.
• Prepare Formats for MIS at Site Lead levels for BAU Phase.
• Prepare Formats for MIS from Vendors (Incumbent & New).
• Collate PAN Bangladesh MIS obtained from Site Leads, Incumbent Vendor and New Vendor.
• Analyze Data to indicate deviations and cost impact of Project schedule delays.
• Follow-up with Site Leads for closure of deviations and timely submission of MIS Reports.
• Follow-up with Site Leads & Vendors for closure of deviations and timely submission of Bills & MIS Reports.
• Billing Process Management.
• Collect and preserve documents from vendor to initiate vendor enlistment process and preserve vendor agreement copy.
• Process PO & invoice maintaining accuracy verification and calculating VAT & Tax.
• To meet the KPI, coordinate with Finance Team and Vendor to ensure on time vendor payment.
• Liaised between clients and vendors and maintained effective lines of communication.
• All kind of information collect, store, and share to the management as and when required basis.
• Prepare Presentations of TOFF for maintenance and upkeep work and FM Deck on monthly basis. SKPI PPT quarterly basis.
• Corrigo Work Order follow up regularly and assign to respective FM supervisor.
• Conduct weekly team meeting, monthly vendor meeting and prepare meeting minutes.
• Maintain Cost Reduction Opportunity (CRO) tracker in the online portal (Tableau).
• Ensure compliance with Jones Lang LaSalle minimum audit standards.
• Database maintain of FM staff and outsource employee.
• Ensure on time submission of Pre-Employment Verification (PEV) report of third-party employee.
• Maintain database of JLL fixed assets.  Reconcile Fixed asset annually and on ad-hoc basis.
• Cooperate OP team to close open PO and do GR (Goods Receive) on time.
• Tracking financial movement (invoicing, WIP, Insurance, advance payment etc.).
• Preparing monthly, quarterly report as required by region, local management.
• Performing financial analysis on different saving initiatives.
• Working with JLL / regional SDM team and ensure timely updating of FM:S data based on info provided by HSBC stakeholders.
• Track workstation movement along with cost center and update those to FM:S in time.
• Preparing different presentation, communication / recognition materials as and when required.
• Achieve client satisfaction to client expectations.

• Reporting
• Assist in compilation of all MIS reports.
• Prepare Daily/Weekly/Monthly MIS Reports.
• Contribute to the monthly management report and quarterly business review to CLIENT and other reports as required.
• Support the Manager, Facilities on process implementation, standardization and benchmarking and achieving short and long term operational cost saving initiatives.

MAJOR RESPONSIBILITIES

• Achievement of contracted service levels and performance indicators.
• Achievement of contracted customer satisfaction expectations.
• Achievement of savings initiatives as agreed with CLIENT.
• Achievement of IPMP goals as agreed with the manager.
• Actively participate and deliver creative ideas to CLIENT in all sustainability related programs.
• Provide the management information report on a monthly basis to CLIENT.
• Address queries/requests that arise out of the fortnightly forum.
• Coordinate all weekend and daily activities (internal, landlord & vendor) according to the annual planned preventive maintenance calendar.

Leadership

• Acts as leadership role model for Jones Lang LaSalle by behaving consistently with CLIENT requirements.

Relationship Building

• Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.
• Gains respect of Jones Lang LaSalle people, clients and where appropriate with the broader business community.

Communication

• Listens effectively and communicates through actions and examples.
• Has strong written and oral communication skills.

 

Decision Making

• Is able to make difficult decisions and resolve problems or improve operations.
• Actively searches out opportunities to achieve best results.

Personal Effectiveness

• Set stretch targets for self to achieve maximum team performance.
• Sets stretch targets for team to achieve maximum team performance.

Performance objectives

• To provide comprehensive support to CLIENT with a focus on continuous improvement.
• To achieve financial and other reporting targets established by the Operations Manager – Facilities.
• Achievement of the key performance indicators and service level agreement targets as decided by CLIENT and Jones Lang LaSalle.
• To deliver the global benchmark standards through the team of Jones Lang LaSalle for CLIENT.
• Achievement of contracted service levels and performance indicators
• Achievement of contracted customer satisfaction expectations
• Management of resources to ensure no disruption to CLIENT’s business.
• Achievement of savings initiatives as agreed with CLIENT.
• Achievement of IPMP goals as agreed with the manager.
• Proper tracking of financial movement (AOP movement, invoicing, WIP, vendor payment etc.) as required.
• Ensure required support to client on fixed asset related activities.
• Preparing monthly, quarterly financial report as required by client.
• Performing financial analysis on different saving initiatives.
• Working with JLL / regional SDM team and ensure timely updating of FM:S data based on info provided by HSBC stakeholders.
• Preparing different presentation, communication / recognition materials as and when required.

Key skills

• Knowledge and understanding of relevant Practice, guidance and procedures.  Ability to keep abreast of trends and related best practice.
• Sound knowledge of financial analysis and reporting.
• Excellent communication and presentation skill.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts.
• Influencing/negotiation skills with the ability to adopt different styles depending on the circumstances.
• Identify conclusions or approaches to problems.
• Systematic approach with good attention to detail.
• Excellent PC skills, proficient in Microsoft Word and Excel.
• Interest in continuous improvement and development of new technologies.
• Solid organisational skills, analytical ability and communication flair.
• Ready to work extra Hours if required.
• Pleasant Personality & Good Attitude.
• Excellent verbal communication skills - incorporating contact on a one to one level, addressing senior management meetings, formal presentations and client meetings.
• Ability to work unsupervised and take positive action to resolve issues on own initiative.
• Self-motivated with the ability to enthuse and manage multi-cultural teams and management.
• Presentation skills to deliver specialist advice at all levels and to deliver localised training to staff as required.
• Results orientated with a strong focus on the delivery of objectives, including an ability to provide creative and innovative solutions based on a sound understanding of business requirements.
• Good organisational skills, ability to balance competing demands and to meet deadlines.
• Ability to contribute as a member of specific groups within the company meeting structure.
• Ability to research and generate policy and strategy.
• Team player, strong business acumen.
• Ability to work through and identify the root cause of any problem.
• Ability to carry out an audit and gather objective evidence through observation, interview and sampling of documents and records.

Employee specification

1.       Business graduate with at least 6/7 years’ management experience within working with corporate clients.

2.       Ideally finance background with higher study / certification on analytical ability.

3.       Practical working knowledge of up-to-date financial analysis and reporting techniques within a Facilities Management environment.

4.       Quality Management system development or auditing experience.

5.       Sound Experience / advance user of Microsoft Excel and PowerPoint.

6.       Continuous improvement in the following

• Morale and satisfaction of employees under management.
• Client satisfaction.
• Improvement and savings initiatives for the sites as well as Jones Lang LaSalle.

Location:

On-site –Dhaka, Bangladesh

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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