Director – HR Technology & Data

Who We Are 

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. 

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.   

The Need 

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Director, HR Technology & Data to work closely with the VP, HR Operations to provide strategic leadership and governance for IJM’s global HR technology ecosystem, people data strategy, and workforce analytics. They will serve as the key advisor to HR and business leadership on workforce insights, HR systems, data governance, compliance, and technology innovation. This role partners closely with leaders across Global People Support (GPS), Global Finance, Global Technology Solutions (GTS), Global Risk & Legal (GRL), and regional leadership teams to enhance organizational effectiveness through data-driven decision-making and scalable technology solutions.  Manages a global team of analysts and specialists to ensure effectiveness of systems and processes to deliver operational excellence.   

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Vice President, HR Operations and requires current authorization to work in the United States. Visa sponsorship is not available for this position, now or in the future. 

Responsibilities: 

HR Technology Strategy & Governance: 

• Develops and executes a comprehensive global HR technology strategy that is aligned with organizational priorities and owns the long-term roadmap for Workday and related HR systems and tools; 

• Establishes governance frameworks for and manages system configurations, security, integrations, release cycles, and all facets of change management including but not limited to testing and user acceptance testing and training; 

• Leads and collaborates on enterprise-wide HR technology transformation and projects, driving implementation, adoption, and ensuring alignment with the broader enterprise technology strategy; and 

• Evaluates emerging technologies (i.e. AI-enabled HR solutions and automation) to improve employee and manager experience, ensuring all platforms support compliance, security, and operational excellence. 

People Analytics & Workforce Intelligence:  

• Establishes a global people analytics strategy that supports workforce planning and decision-making, inclusive of predictive and descriptive analytics to monitor, identify, and assess workforce trends, risks, and opportunities; 

• Leads the development of informative dashboards that translate workforce data into meaningful insights that drive recommendations to/for leadership (i.e. attrition, engagement, rewards, etc.); and 

• Supports the building of a data-driven, evidence-based culture of decision making across GPS and IJM leadership as well as data literacy among HRPBs and managers. 

Leadership:  

• Leads a global team responsible for HR Systems, reporting, analytics and data governance, providing strategic direction, coaching, and professional development to team members; 

• Creates a high-performance culture focused on innovation, customer service, and continuous improvement; and 

• Leads the development of global standards of data protection (inclusive of security and access), policies, definitions, and processes ensuring compliance with all laws and regulations governing cross-border data sharing.  

Collaboration and Teamwork: 

• Serves as a trusted advisor to leadership on workforce metrics, and HR technology investments and trends; 

• Leads and/or participate on cross-functional teams to lend subject matter expertise for the accomplishment of goals; 

• Collaborate with GTS and GPS leadership to identify and address system needs and enhancements; 

• Collaborate with Global Finance on the delivery of interdependent processes and projects; 

• Partners with GRL on HR Data Protection Policy and Processes; and 

• Educates and trains system users on the effective use of self-service options and escalation protocols.  

General Tasks:  

• Participate in IJM’s community of spiritual formation.  

Qualifications:  

• Bachelor’s degree or certification in Information Technology, Information Systems, or equivalent combination of education and experience; 

• Ten years of progressive experience in HR Technology, HR Operations, HRIS, People Analytics, or similar; 

• Substantive experience supporting a multi-country workforce and the associated data protection laws; 

• Minimum five years people leadership experience; 

• Demonstrated success leading enterprise Workday implementations, deployments, and optimization programs; 

• Experience developing workforce analytics strategies and reporting frameworks; 

• Workday HCM certifications; 

• Workday systems configuration, advanced reporting, and integration tools; 

• Experience with data visualization tools (i.e. Power BI, Tableu, etc.); 

• Experience leading technical projects; 

• Experience writing UAT criteria or scripts for technical system requirements; 

• High proficiency in report writing and data/statistical analysis; and 

• Advanced proficiency with data protection methods and laws.  

Critical Qualities: 

• Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building; 

• Strong customer service orientation and practical problem-solving behaviors are required; 

• Demonstrated ability to conceptualize, analyze, and explain complex and abstract problems in lay terms; 

• Demonstrated ability to manage multiple or competing priorities and work in a fast-paced environment; 

• Demonstrated ability to manage cross-cultural relationships; and  

• Demonstrated ability to influence without formal authority.  

Application Process:  

Upload Resume, Cover Letter & Statement of Faith* in one PDF document. 

*What is a statement of faith? 
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship. 

What does IJM have to offer? 

• Comprehensive Medical/Dental/Vision benefits 

• Monthly commuter and parking benefits in the DC metro area 

• Retirement benefit options  

• Paid leave starting at 23 days 

• 12 holidays (plus early release the day prior) 

• Daily, quarterly, and annual community spiritual formation 

• Robust staff care resources 

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidate’s value congruence and thorough background, police clearance, and reference check processes. 

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed. 

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.