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Doctrine

Open-source PHP ORM and DBAL libraries

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 2 years of experience in sales, customer success, or account management.
  • Native-level Italian and proficiency in French or English.
  • Strong written and verbal communication, active listening, consultative selling, and the ability to explain complex concepts simply.
  • Ability to understand client challenges, demonstrate product value, offer tailored solutions, and identify upselling opportunities.
  • Ability to work autonomously and learn quickly in a dynamic scale-up environment.

Responsibilities

  • Onboard and train new customers on the platform, ensuring an optimal user experience.
  • Generate additional annual recurring revenue and grow accounts by addressing new client needs and expanding client relationships.
  • Serve as the main point of contact for client users and decision-makers; understand their needs and anticipate business concerns.
  • Prevent and minimize customer churn by analyzing data and recommending actions that support adoption and optimal product usage.
  • Collect and share client insights with technical and product teams to drive continuous improvement.
  • Encourage client participation in case studies, testimonials, presentations, and events.

About the Company

Doctrine

Open-source PHP ORM and DBAL libraries

Doctrine provides PHP libraries for database storage and object mapping, most notably the Object Relational Mapper (ORM) and the Database Abstraction Layer (DBAL). These open-source tools help PHP developers interact with databases by mapping PHP objects to database tables and by offering a unified API for database operations. The project is widely used across PHP frameworks such as Symfony, Laravel, and Laminas, and is maintained by a volunteer community under the MIT license. Unlike proprietary DB tools, Doctrine is funded through donations and sponsorships, and it also engages the developer community through blogs, events, and consulting. The goal is to give PHP developers stable, flexible database management capabilities and a reliable open-source ecosystem.

Company size
Not listed
Company stage
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Total funding
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Headquarters
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Founded
2006

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