Business Development Representative and Account Manager
Full-TimeUpdated on 10/23/2026
$60k - $80k/yr+ 401(k) Match + Employee Stock Ownership Program
Junior
Bachelor's
Dallas, TX, USA
In Person
Sales & Account ManagementAccount Executive
About the job
Requirements
A bachelor's degree in Computer Science, Information Technology, Business, Finance, Accounting, or a related field.
At least 2 years of experience in the field or with related enterprise resource planning software.
Knowledge of commonly used concepts, practices, and procedures in the relevant field.
Outstanding customer service skills.
Aptitude for learning new technologies.
Ability to communicate technical concepts effectively to a non-technical audience.
Ability to work effectively with other members of the organization.
Strong oral and written communication skills.
Business-level English listening, speaking, reading, and writing proficiency.
Native or high-business-level Japanese listening, speaking, reading, and writing proficiency.
Responsibilities
Develop and execute an annual business development plan in collaboration with the Director of Business Development.
Identify and secure new business opportunities with Japanese and American customers in the region.
Build and maintain long-term customer relationships to support successful project delivery.
Expand business with existing customers through upselling and cross-selling company solutions.
Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins.
Drive the full sales cycle, including lead generation, opportunity qualification, meeting scheduling, presentations, understanding business needs, tailored proposal development, forecasting, and closing deals.
Develop proficiency in demonstrating Microsoft Dynamics enterprise resource planning and information technology infrastructure solutions, with emphasis on Dynamics 365 Business Central and, as needed, Dynamics GP or Dynamics 365 Finance and Operations.
Report business development activities promptly to the Director of Business Development and maintain accurate data in the customer relationship management system.
Collaborate with the Director of Business Development to design and implement marketing plans, including seminars, events, promotional emails, website updates, and blogs.
Develop compelling value propositions to maximize company and regional revenue.
Complete required training and maintain knowledge of company products and solutions.
Collaborate with team members to achieve group goals.
Share knowledge and support colleagues' activities.
Contribute to improvements in departmental services, revenue, profitability, and processes.
Uphold company values, mission, and policies in daily work.
Build positive working relationships with clients, colleagues, and business partners.
Desired Qualifications
Knowledge of manufacturing, distribution, or service industry processes.
Ability to develop, propose, and implement innovative solutions as appropriate.
Ability to contribute to and influence decisions regarding division procedures.
Ability to assist management with organizational planning.
Business Development Representative and Account Manager
The Business Development (BD) Rep/Account Manager (the "Rep") is primarily responsible for building and maintaining relationships with customers and partners, promoting Calsoft products and services, and achieving the individual BD goal through BD activities, mainly in the Texas and Southwest region of the US. This position requires native or high business level of Japanese in listening, speaking, reading and writing and business level English.
Key Responsibilities
Essential Functions
Develop and execute an annual business development plan in collaboration with the Director of BD
Identify and secure new business opportunities with Japanese and American customers in the region.
Build and maintain long-term customer relationships to support successful project delivery.
Expand business with existing customers through upselling and cross-selling Calsoft solutions.
Manage the presales process, including pricing, proposals, and coordination with internal teams to ensure customer satisfaction and maintain target profit margins.
Drive the full sales cycle: lead generation, qualifying opportunities, scheduling meetings, delivering presentations, understanding business needs, developing tailored proposals, forecasting, and closing deals.
Develop proficiency in demonstrating Microsoft Dynamics ERP and IT infrastructure solutions, with an emphasis on Dynamics 365 Business Central (and Dynamics GP or Dynamics 365 F&O as needed.
Provide timely reporting and updated on BD activities to the Director of BD and maintain accurate data in Calsoft's CRM system
Collaborate with the Director of BD to design and implement marketing plans (e.g., seminars, events, promotional emails, website updates, blogs).
Develop compelling value propositions to maximize company and regional revenue.
Complete required training and maintain knowledge of Calsoft products and solutions.
Supporting Functions
Collaborate with team members to achieve group goals.
Share knowledge and support the activities of colleagues.
Contribute to improving departmental services, revenue/profitability, and processes.
Demonstrate and uphold Calsoft values, mission, and policies in daily work.
Build positive working relationships with clients, colleagues, and business partners.
Minimum Qualifications
Bachelor’s degree in Computer Science, IT, Business, Finance, Accounting, or related field
2+ years of experience in the field or any related ERP software
Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Maintain professional image in attitude, conduct and attire
Outstanding customer service skills
Maintain professional image in attitude, conduct and attire
Demonstrate aptitude for learning new technologies
Ability to effectively communicate technical concept to a non-technical audience
Ability to interface well with other members of the organization
Strong communication skills, both oral and written
Business-level English in listening/speaking/reading/writing
Native or high-business-level Japanese in listening/speaking/reading/writing
Desirable Qualifications
Knowledge of manufacturing, distribution, or service industry processes
Ability to develop, propose and implement innovative solutions as appropriate
Contribute to and influence decisions regarding division procedures
Ability to assist management in organizational planning
Benefits at Calsoft Systems
We believe in supporting the whole employee both at work and in life. Our comprehensive benefits package includes:
Health & Wellness: Multiple medical, dental and vision plan options, plus wellness programs, telemedicine access, and mental health resources
Flexibility & Savings: Pretax flexible spending accounts (FSAs), health savings accounts (HSAs and commuter benefits.
Retirement and Ownership: 401(k) with employer match, plus participation in our Employee Stock Ownership Program (ESOP) to help you build long term wealth.
Work Life Balance: Paid vacation and sick time (combined 16 days annually), paid holidays, volunteer time off, and an Employee Assistance Program (EAP)
Learning & Growth: Incentives and reimbursement for Microsoft certifications and job related training, plus company supported development programs to help you grow your career.
Community & Impact: Opportunities to join companywide volunteer events. As a proud certified B corporation, we are dedicated to using business as a force for good.