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Toll Group

Global logistics and transport solutions

Ocean Freight Customer Service Senior Representative

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeShenzhen, Guangdong Province, ChinaNo salary listed

About the Job

Requirements

  • An associate degree or higher is required; international logistics, international trade, e-commerce, or marketing is preferred.
  • At least one year of experience in the same or a similar role is required.
  • English proficiency at CET-4 level is required, including listening, speaking, reading, and writing.
  • Proficiency with Microsoft Word, Excel, and similar office software is required.
  • A strong sense of responsibility, pragmatism, integrity, diligence, communication, expression, comprehension, learning ability, service awareness, and teamwork are required.
  • Applicants must be entitled to work in China and prepared to undergo pre-employment criminal-history and medical checks.

Responsibilities

  • Follow up on the operational handling of the company's ocean-freight shipments.
  • Check, prepare, and archive various shipping documents.
  • Prepare and check bills, assist with collections, and release documents and cargo.
  • Maintain relationships with company customers and partners.

Desired Qualifications

  • International logistics, international trade, e-commerce, or marketing studies are preferred.

About the Company

Toll Group

Global logistics and transport solutions

Toll Group is a global logistics and transport company that helps move goods and supply chains for thousands of customers. It provides a wide range of services across logistics, transport, and supply-chain management, supported by 16,000 team members across 500 sites in 29 markets and a forwarding network spanning 150 countries. Its solutions work by coordinating freight, warehousing, distribution, and related services to move items such as food, fuel, medicine, and other essentials, with expertise meant to solve customers’ logistics challenges end-to-end. Toll differentiates itself through its long history (over 130 years), large global network, broad service footprint, and backing by Japan Post, enabling scale and local service with the autonomy to respond quickly to customer needs. Its goal is to help move the businesses that move the world by expanding its global reach and empowering teams to deliver reliable, connected logistics that keep communities thriving.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Melbourne VIC, Australia
Founded
1973

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