N

Netcare

Integrated private healthcare services provider

Intermediate Life Support Practitioner - Firefighter

Full-TimePosted on 10/20/2026Deadline 10/27/26
No salary listed
Mid
South Africa
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • Current registration with the Health Professions Council of South Africa (HPCSA) Professional Board of Emergency Care Personnel as an AEA, with up-to-date HPCSA clinical practice guidelines.
  • A valid passenger-driver permit (PDRP).
  • A valid Code 10 driver's license.
  • Must be over 21 years old.
  • Two years of postgraduate patient-care experience in an operational environment is beneficial.
  • Computer proficiency, including Microsoft Office, is beneficial.
  • Good general knowledge and understanding of legislation pertaining to Netcare 911's business environment.
  • Must consult the employer for reasonable accommodation if a physical or psychological limitation may impair performance of the required job functions.
  • Must comply with Compensation for Occupational Injuries and Diseases Act requirements.
  • Must comply with applicable company policies, procedures, and HPCSA protocols.
  • Must wear appropriate protective gear and follow basic safety regulations while on duty.
  • Must use safe and considerate driving techniques while operating company vehicles.
  • Must maintain patient confidentiality and interact courteously and professionally with patients and their families.
Responsibilities
  • Complete company and legal documentation required for duties and submit copies to the Operations Manager.
  • Complete hospital records according to internal requirements when delivering patients to a hospital casualty or emergency unit.
  • Accurately complete an E-Patient Report Form for every patient treated.
  • Complete paperwork required for overtime worked and leave requested.
  • Respond to emergencies when requested and administer Intermediate Life Support treatment according to HPCSA protocols and regulations.
  • Call for backup immediately when a patient's condition requires treatment beyond the practitioner's scope or competence.
  • Log every call with the Netcare 911 Call Centre, obtain a case number, and include it on every page of the Patient Report Form or Electronic Patient Report Form.
  • Capture medical and trauma calls on the client's Qmed system.
  • Complete and file incident reports as required by the client.
  • Maintain the cleanliness of the station daily.
  • Control stock and replace it immediately after a call where possible.
  • Attend continuing medical education training to maintain continuing professional development compliance.
  • Participate in community projects when required.
  • Maintain competence in patient treatment according to training and qualifications and stay familiar with changes to HPCSA treatment protocols.
  • Conduct fire suppression training classes.
  • Inspect building fire equipment for emergency preparedness and report deviations.
  • Submit inspection reports to the coordinator.
  • Conduct shift personal training and in-service training and upload records to HSEC Online.
  • Manage shift operations and take charge at incident scenes.
  • Submit monthly statistics to the on-site coordinator.
  • Participate in site audits.
  • Fight fires involving structures and machinery during emergencies.
  • Pre-burn property perimeters for fire prevention.
  • Participate in fire evacuation drills.
  • Supervise and train firefighter personnel to protect lives and property using fire suppression and rescue equipment.
  • Perform rescues involving vehicles, buildings, and work at heights.
  • Identify, handle, and relocate snakes within mine working areas.
  • Perform reasonable ad hoc tasks for the client.
  • Conduct in-service training on fire, medical matters, and personal training.
  • Check assigned vehicles and equipment before each shift using CARS and report the check to the Operations Manager.
  • Clean vehicles and equipment daily and conduct a thorough cleaning session weekly.
  • Maintain equipment in satisfactory working condition according to manufacturer details.
  • Prevent equipment loss and report lost or stolen equipment to management.
  • Keep accurate records of drugs used and held in the practitioner's possession.
  • Test firefighting extinguishing agents and related equipment and ensure they are serviceable.
  • Report work-related injuries immediately to the Operations Manager and Call Centre.
  • Keep public areas at Netcare 911 premises neat and tidy.
  • Report unusual occurrences of company importance to the Operations Manager immediately.
  • Maintain facilities, grounds, equipment, and apparatus; keep assigned facilities in appropriate condition and all equipment ready for emergency calls.
  • Respond to emergency calls within one minute and non-emergency calls within three minutes, or promptly inform the emergency call centre of an adequate reason for delay.
  • Show compassion and empathy to patients and their family members and friends, and keep family members informed about patient treatment.
  • Hand patients over to hospital staff according to protocol.
  • Wear protective gloves when treating or transporting patients.
  • Document patients' valuables accurately.
  • Drive or operate fire apparatus during emergency calls or at incident scenes.
  • Identify self-development needs related to job requirements and career progression and raise them with the immediate manager.
  • Formulate and follow authorized action steps to improve competence through formal or informal study.
  • Share knowledge with relevant team members.
  • Be punctual, behave appropriately in the business environment, and meet deadlines.
  • Meet customer satisfaction standards and provide customers with professional, satisfactory interactions.
  • Listen empathetically while remaining professional.
  • Uphold the Netcare Way behaviours: greet others respectfully, wear a name badge, maintain appropriate grooming, practice hand hygiene, seek consent, express appreciation, and embrace diversity.
Desired Qualifications
  • International Trauma Life Support (ITLS) advanced training.
  • Fire and rescue training.
  • National Fire Protection Association-accredited Fire Fighting I and II.
  • Hazardous Materials Awareness and Operational training.
  • Confined Space Rescue training.
  • Motor Vehicle Rescue training.
  • High Angle I and II Rope Rescue training.
  • Basic Aquatic (Surface) Rescue training.
  • Trench Rescue training.
  • Snake Handling Course.
  • Defensive Driving Course.

About the company

Netcare is a broad private healthcare group in South Africa that provides a full range of medical services across the care spectrum. Its offering includes world-class acute private hospital care, cancer care (radiosurgery, radiotherapy, chemotherapy, bone marrow transplant, robotic-assisted surgery), primary healthcare through Medicross, emergency medical services via Netcare 911, occupational health and employee wellness, mental health services through Akeso, affordable access solutions through NetcarePlus, and renal dialysis through National Renal Care. The company also trains emergency medical and nursing personnel. Netcare aims to improve healthcare by integrating digital systems to deliver seamless, connected care across its hospitals, clinics, EMS, and support services, with the goal of making high-quality private healthcare more accessible and efficient.

Company Size

10,001+

Company Stage

IPO

Headquarters

Sandton, South Africa

Founded

1996

Get referred to Netcare

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 4.8% to R13.3 billion, with EBITDA up 6.6%.
  • Quuro Medical added R14 million revenue immediately after June 2025 acquisition.
  • Blaauwberg Hospital won South Africa’s first Net Zero Waste certification, valid until 2029.

What critics are saying

  • Medical schemes cut benefits in January 2026, forcing Netcare to lower guidance.
  • Health Ombud’s March 2026 Femina report exposed fatal medication and handover failures.
  • Melanie Da Costa’s 2027 handoff risks slowing execution during NHI upheaval.

What makes Netcare unique

  • Netcare owns hospitals, Medicross, Netcare 911, and Quro Medical hospital-at-home.
  • By 2026, Netcare deployed Corsano wearables across 6,000 general-ward beds.
  • Netcare launched trafficking-care pathways in 38 emergency departments on 27 July 2026.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Flexible Work Hours

Growth & Insights and Company News

6 month growth

10%

1 year growth

10%

2 year growth

10%
MoneyMarketing SA
Sep 3rd, 2026
NetcarePlus named Customer Experience Winner in Medical Insurance.

NetcarePlus named Customer Experience Winner in Medical Insurance. NetcarePlus has been named the Customer Experience Winner in the Medical Insurance Industry in the 2026/2027 Ask Afrika Orange Index, marking the second time the brand has taken the top spot in the category. The latest recognition follows NetcarePlus's previous win in 2024 and a Top 3 ranking in 2023, reflecting a consistent track record in customer experience as the brand continues to grow. The Ask Afrika Orange Index is South Africa's most comprehensive and longest-running independently audited customer experience benchmark. It measures both the service experience customers have with brands and the emotional connection they have with them. For NetcarePlus Managing Director Teshlin Akaloo, the recognition is particularly meaningful for a relatively young brand competing alongside long-established players in the industry. "We are incredibly proud to be recognised by the Ask Afrika Orange Index once again. Winning for a second time tells us that we are consistently delivering an experience that resonates with our clients, and that is something our entire team can be proud of," said Akaloo. "Its focus has always been on making quality private healthcare more affordable and accessible, while making the experience as simple as possible for its clients. Being part of the Netcare healthcare ecosystem gives MoneyMarketing a unique understanding of the healthcare journey and allows MoneyMarketing to build health cover around the needs of the people who use it. "This recognition belongs just as much to our clients who continue to place their trust in us, and to the NetcarePlus team who bring that promise to life every day. As we continue to grow, our focus remains on listening to our clients, improving their experience and finding better ways to help more South Africans access quality private healthcare," Akaloo concluded. The latest recognition reinforces NetcarePlus's commitment to putting clients at the centre of the healthcare experience, while drawing on the expertise and capabilities of the broader Netcare healthcare ecosystem. Note: NetcarePlus is an authorised Financial Services Provider. NetcarePlus products are not of a medical scheme, and the cover is not the same as that of a medical scheme. Stay at the forefront of financial advisory excellence with MoneyMarketing's weekly insights. As a professional adviser, you'll receive carefully curated content that enhances your practice and client relationships without cluttering your inbox. Its commitment to delivering only relevant, actionable intelligence helps you make informed decisions that drive your business forward. Join its community of leading financial professionals today and transform your practice with its complimentary newsletter - because your success is its priority. All NEW subscribers will receive an exclusive discount on a NEW News24 or Netwerk24 subscription. Editor at MoneyMarketing Sandy Welch is the editor of MoneyMarketing, bringing over two decades of experience in journalism and content creation. Her career spans digital content strategy, social media management, magazine writing and internal communications, giving her a well-rounded perspective on financial storytelling across platforms. Living annuity assets grow to R911.7 bn in 2025 with annual drawdown rates steady at 6.6%. The question most advice firms cannot answer. Apr 26, 2021

CHRO South Africa
Aug 28th, 2026
Nceba Ndzwayiba in the running for 2026 CHRO Awards.

Nceba Ndzwayiba in the running for 2026 CHRO Awards. Nceba Ndzwayiba has been nominated for the 2026 CHRO Awards for his role as group HR and transformation director at Netcare. He joins a cohort of HR leaders competing across nine award categories, including the headline CHRO of the Year title. Nceba has served as group HR and transformation director at Netcare since 2019. Before taking on the role, he was general manager for enterprise and supplier development at the healthcare group. Earlier in his career at Netcare, he served as head of transformation and people development and transformation and HRD manager. Prior to joining Netcare, Nceba was training and development manager at the Parliament of South Africa and head of human capital development at Airports Company South Africa. He began his career as an ETQA manager at Services SETA and held learning and development roles at Hospitality Industry Training & Consultants and Unique Catering Services. Dubbed the "Oscars of HR", the CHRO Awards continues to celebrate leaders who raise the bar for people leadership in South Africa across listed companies, large corporates and government institutions. Sphumelele Khumalo is the senior writer for CHRO South Africa. With a background in health journalism, she brings a passion for storytelling and an interest in exploring the human side of every story, one word at a time. When she's not meeting deadlines, you might find her experimenting in the kitchen, or chasing sunsets. Neptune Masombuka has been nominated for the 2026 CHRO Awards for her role as chief human capital officer at the Special Investigating Unit (SIU). 21 August 2026 Melissa Gangen has been nominated for the 2026 CHRO Awards for her role as HR director at Digital Planet and HP Store. 07 August 2026 Mmabatho Tlale has been nominated for the 2026 CHRO Awards for her role as chief human capital officer at Zeda. 31 July 2026 Patience Mushungwa has been nominated for the 2026 CHRO Awards for her role as divisional executive for human capital at the Industrial Development Corporation (IDC). 24 July 2026 Zongezile Baloyi has been nominated for the 2026 CHRO Awards for his role as executive for corporate services at the Council for Medical Schemes. 17 July 2026 Nthabiseng Thaba has been nominated for the 2026 CHRO Awards for her role as HR director at Leroy Merlin South Africa. 10 July 2026

Group Editors Company (Pty) Ltd
Jul 27th, 2026
Hearing the silent screams of victims of sex trafficking.

Hearing the silent screams of victims of sex trafficking. Source Netcare Monday, 27 July 2026, 16:09 If you suspect that someone may be a victim of human trafficking, you can help by calling the National Human Trafficking Hotline immediately on 0800 222 777. Image: Canva NATIONAL NEWS - Ahead of World Day Against Trafficking in Persons on 30 July, Netcare has launched a programme in 38 emergency departments to identify, support and protect women who have been trafficked and are living in fear of speaking out or escaping their traffickers. "Many people don't realise that human trafficking is taking place right here in South Africa, but it is. Women and girls, primarily from Limpopo, the Eastern Cape and Mpumalanga, are lured mostly to Gauteng with false promises of love, employment or a better future," says Dr Leanne van Rooy, trauma programme manager at Netcare Milpark Hospital. The United Nations defines human trafficking as modern day slavery that exploits people for profit. The elements of human trafficking are, firstly, the act of recruitment, transportation, transfer, harbouring or receiving of people. The second element is using force, deception, coercion, abuse of power or abusing a person's position of vulnerability for the third element of human trafficking, that is, the purpose of exploitation. "Traffickers often target teenagers through TikTok and other social media platforms, grooming them over time by sending money or gifts and exploiting their trust, innocence and vulnerabilities. In many cases, they manipulate young women into believing they are in a genuine romantic relationship before persuading them to leave home. Others are abducted," she explains. "By the time the woman arrives, she is already ensnared in a trap of intimidation that leads to exploitation. She appears to have no way out of the abusive situation, which is often driven by organised crime." The emergency departments at 38 Netcare hospitals are now equipped with a person centred, trauma-informed care pathway to safely interrupt the cycle of human trafficking for women who are often too traumatised to ask for help directly, with plans to extend this to other Netcare facilities. The driving force behind the evidence-based care pathway is Dr Van Rooy, whose doctoral studies in Nursing Science focused on recognising and responding to human trafficking within the emergency department. "Human trafficking affects an estimated 50 million people worldwide. Alarmingly, research suggests that more than 80% of women who survived and escaped from sex trafficking visited an emergency department while they were being exploited," Dr Van Rooy explains. Dr Van Rooy identified an opportunity for healthcare professionals working in emergency departments at Netcare hospitals to integrate support for victims into their established trauma care system. Drawing on first-hand accounts from survivors of sex trafficking, she co-designed a care pathway. The care pathway has recently been introduced to healthcare professionals working in the emergency departments. It is intended to help recognise and respond to potential victims, provide a safe environment for disclosure, and connect them with immediate specialist support. "The nurses and doctors working in the emergency department are sensitised to the red flags that a person may present with. Care pathways are in place to create a safer environment, and build trusting relationships, so that we can better identify and support victims of human trafficking," Dr Van Rooy explains. "In these circumstances, women are often terrified into submission by their traffickers. Every action is closely monitored, and even the smallest attempt to seek help can have devastating consequences. "This care pathway provides guidance for healthcare professionals to recognise and respond to victims of trafficking in the emergency department. It also gives victims a safe, discreet way to signal they are in danger without having to ask for help directly, connecting them to immediate support through the Human Trafficking Hotline, supported by the National Freedom Network with A21, a leading global anti-trafficking NGO." The National Freedom Network (NFN) is a network of stakeholders across South Africa who are working to combat human trafficking. Launched in May 2011, the NFN currently serves as South Africa's network for connecting various counter-trafficking organisations, as well as other role players across the movement through strategic networking. Red flags that someone may need help: * Someone else speaks for them or closely controls them * Appears fearful or avoids eye contact * Very quiet or unusually distressed * Doesn't have control over their own identity documents or money If you suspect that someone may be a victim of human trafficking, you can help by calling the National Human Trafficking Hotline immediately on 0800 222 777. "Continuous training and awareness initiatives are essential to equip healthcare professionals with the skills needed to respond effectively, ensuring the safety of victims and providing trauma-informed care. "Moreover, strengthening multisectoral collaboration among healthcare professionals, social services, NGOs, and law enforcement is essential for coordinated, resource-efficient responses and more integrated support," Dr Van Rooy concludes. 'We bring you the latest Garden Route, Hessequa, Karoo news'

Flightline Weekly
Jul 21st, 2026
NAC and Netcare 911 strengthen a lifesaving partnership.

NAC and Netcare 911 strengthen a lifesaving partnership. When aviation expertise and emergency medicine come together, the result is far more than a business partnership; it becomes a vital link in South Africa's emergency response capability. The long-standing collaboration between the National Airways Corporation (NAC) and Netcare 911 continues to demonstrate how world-class aviation support can make a critical difference when every second counts. For many years, NAC has provided the aviation backbone that enables Netcare 911 to deliver advanced aeromedical services across South Africa and into the broader African region. The partnership combines NAC's extensive aviation experience with Netcare 911's highly skilled emergency medical teams, ensuring that critically ill and injured patients receive specialist care as quickly as possible. At the heart of the collaboration is a fleet of modern helicopters specially configured for aeromedical operations. Far more than simply transport aircraft, these helicopters function as fully equipped mobile intensive care units, allowing Netcare 911's medical personnel to begin advanced treatment from the moment they reach a patient. This capability is particularly important in South Africa, where accidents, medical emergencies and remote locations can place patients hours away from specialist healthcare facilities. Air ambulances dramatically reduce transport times, improving the chances of survival and better patient outcomes. In aeromedical operations, safety is just as important as speed. Every mission involves complex decision-making, often in challenging weather conditions, difficult terrain and time-critical circumstances. NAC's commitment to aviation safety plays a central role in the success of the partnership. As a BARS Gold Standard operator, the company adheres to internationally recognised aviation safety and operational standards, providing the level of oversight required for demanding emergency medical missions. This focus on safety complements Netcare 911's own clinical governance and quality assurance systems, ensuring that patients receive the highest standards of care while crews operate within rigorous operational procedures. NAC's experienced pilots and technical specialists bring extensive operational knowledge to every flight. Their professionalism and understanding of the unique demands of aeromedical operations allow medical teams to concentrate fully on patient care, knowing that the aviation component of the mission is being managed with precision and expertise. Behind every successful flight is also a dedicated engineering and maintenance workforce that ensures each aircraft is maintained to the highest standards of airworthiness and reliability. The effectiveness of an aeromedical service depends not only on aircraft but also on the infrastructure supporting them. NAC's network of operational bases and internationally recognised heliport facilities provides Netcare 911 with strategically positioned hubs from which emergency missions can be coordinated and launched rapidly. This extensive infrastructure allows the partnership to respond efficiently across South Africa and into neighbouring countries when required. The ability to mobilise aircraft quickly from multiple locations significantly enhances response times and operational flexibility, particularly during complex medical evacuations or inter-hospital transfers. South Africa presents unique challenges for emergency medical services, with vast distances separating many communities from specialist healthcare facilities. In these circumstances, aeromedical services have become an indispensable part of the country's healthcare system. By combining advanced aircraft, highly trained aviation professionals and experienced emergency medical teams, the partnership continues to set a high standard for aeromedical operations on the African continent. Beyond the aircraft and technology, the partnership is ultimately about the people who dedicate their careers to saving lives. Every successful mission is made possible through the combined efforts of pilots, engineers, flight coordinators, paramedics, emergency care practitioners, doctors and support personnel who work together under demanding conditions.

Nine80 Digital
Jun 2nd, 2026
PayJustNow and Medicross Introduce Flexible Payment Option for GP and Dental Visits.

PayJustNow and Medicross Introduce Flexible Payment Option for GP and Dental Visits. PayJustNow and Medicross Introduce Flexible Payment Option for GP and Dental Visits. South African buy now, pay later provider PayJustNow has partnered with Netcare Medicross to offer patients a new payment option designed to help manage the upfront costs associated with private healthcare consultations and treatments. The partnership introduces buy now, pay later (BNPL) and extended payment options across Medicross medical and dental centres, marking a new expansion for PayJustNow beyond its traditional retail-focused offering. According to the companies, the initiative aims to provide patients with greater flexibility when paying for healthcare services, particularly in situations where medical or dental treatment is required unexpectedly. Netcare Medicross forms part of Netcare's Primary Care Division and facilitates more than 1.5 million patient visits annually through its Medicross and Prime Cure centres located across eight provinces. The companies said the new payment option is intended to address a common challenge faced by many patients, namely managing the immediate financial impact of healthcare expenses. Private consultations, dental procedures and other primary healthcare services can often create budgetary pressure, particularly for individuals paying out of pocket or those whose medical aid benefits are limited. Dean Hyde, chief operating officer at PayJustNow, said the solution is designed to help patients manage necessary healthcare costs through structured repayment arrangements. Hyde said the offering is focused on affordability and predictable repayments rather than encouraging additional spending. Sara Nayager, managing director of Netcare Medicross, said the addition of PayJustNow provides patients with another payment option while ensuring healthcare providers receive full payment at the time services are rendered. Under the agreement, PayJustNow becomes Medicross's exclusive BNPL provider. Discover more The partnership follows PayJustNow's expansion into other healthcare-related sectors, including optometry and physiotherapy services. According to the company, the latest development reflects growing consumer demand for flexible payment solutions in categories beyond retail purchases. Hyde said BNPL services are increasingly being used in areas where consumers require financial flexibility for essential services rather than discretionary spending. The partnership also aligns with PayJustNow's broader strategy of expanding into sectors that support everyday consumer needs and participation in the economy. Post Views: 1