Sales Operations Specialist

Sales Operations Specialist

Sales coordination, global events and partner management, from our Banbridge headquarters

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LOCATION

Banbridge, Northern Ireland

TEAM - Sales

WORKS WITH - Sales, Marketing, Customer Success, Finance

About EOS

At EOS we continuously innovate in order to provide our clients with leading technology to strengthen their business infrastructure. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

We are an Ireland based and founded Global IT VAR and we work hard, keep our promises and like to have some fun on the way. We are a family founded company and keeping our promises is important to us.

Today we deliver in more than 175 countries from 9 global offices and 13 global integration centres. We look for people who are curious, organised and motivated to make a difference, and when you join us your contribution is recognised and your career keeps growing.

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The Role

We are looking for a Sales Operations Specialist, to help keep our sales organisation running smoothly.

You will work with Sales, Marketing, Finance, Customer Success and Product. Day to day, that means coordinating our presence at global events, looking after key partner relationships and giving our Sales Leaders the information and support they need to plan ahead.

It suits someone who enjoys bringing people together and stays calm when priorities shift. Detail matters to you.

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What You Will Do

01. Sales Coordination and Process Optimisation

• Act as the primary operational liaison for all Sales Leaders, supporting day-to-day logistics, answering process enquiries and helping to clear workflow bottlenecks.
• Coordinate the processes that run across Sales, Marketing, Customer Success and Finance, including deal handovers, contract routing and invoicing dependencies.
• Support the teams in maintaining CRM workflows in platforms such as Salesforce, so data stays accurate, deal stages stay current and leads reach the right people.
• Support sales onboarding by coordinating training schedules, pulling together enablement resources and tracking ramp-up timelines.
• Facilitate sales meetings: coordinate the agenda, record the decisions and follow up on agreed actions.
• Spot inefficiencies and help develop clear, consistent and repeatable standard operating procedures.

02. Global Events Support

• Coordinate EOS support for major global events, both internal and external.
• Manage the tooling and platforms behind our events, including Salesforce and Socio.
• Keep the sales teams informed with clear, timely event communications.
• Oversee the physical side of each event: set-up, check-in, swag distribution and logistics.
• Own and support individual events globally, from golf days to dinners.
• Keep improving how we run events, and identify where our event operations can work better.

03. Partner Marketing Relationship Management

• Manage marketing relationships with key partners and vendors.
• Support the execution of strategic marketing packages for SKO.
• Track and manage Market Development Funds (MDF), and contribute to ongoing improvements in how we run them.
• Ensure internal stakeholders in events and digital marketing get timely, clear communication.
• Work with the Vendor Management team to track deliverables.

04. Branding Assistance

• Help create and distribute ready-made branding templates and customer-facing materials.

05. Reporting, Data and Analytics

• Produce ad hoc reports for executive leadership to inform strategic decisions, forecasting and territory planning.
• Run regular data audits to remove duplicate records, correct missing or inaccurate entries and keep our database clean.

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What You Will Bring

Experience

• 2–4 years’ experience in Sales Operations, Revenue Operations, Business Operations or a closely related coordination role.
• A track record of managing projects or operational processes that involve several departments and competing priorities.

Systems and Tools

• Hands-on experience with CRM platforms such as Salesforce or HubSpot.
• Advanced Microsoft Excel or Google Sheets skills, including VLOOKUP/XLOOKUP, PivotTables etc.
• Familiarity with business intelligence and reporting tools such as Tableau, Microsoft Power BI or Looker is desirable.

Core Competencies

Coordination
You can run cross-functional projects, keep them moving and bring stakeholders with different priorities together.

Analytical Thinking
You can interpret complex data and turn it into clear executive reports, visuals and recommendations.

Clear Communication
You write and speak clearly, and tailor the message for frontline sales reps, cross-functional partners and senior leaders.

Process Orientation
You spot inefficiencies early and build processes that are clear, repeatable and scalable.

Attention to Detail
You care about accuracy, data quality and following through.

Adaptability
You prioritise well and respond constructively when business needs change.

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Additional Information

• Occasional travel will be required, around once a quarter or more, both domestic and international.
• You will need the flexibility to work across different time zones.
• We value team members who are eager to grow, support others and help drive operational excellence.

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Belonging at EOS

At EOS, we are committed to an inclusive workplace where people feel respected, supported and able to contribute fully. We welcome applicants of every background, perspective, identity and experience.

EOS IT Solutions is a women-owned business and a registered Member Buyer through WEConnect International, enabling collaboration with women-owned businesses in 46 countries. EOS sustains an inclusive global culture where difference is celebrated.

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