Server

POSITION SUMMARY
As a Server, you will provide exceptional dining service to residents and guests in the dining room and at banquet or catering events. You will serve food and beverages in a friendly, professional, and efficient manner while maintaining high standards of customer service, sanitation, and hospitality. This role helps create a welcoming dining experience that meets and exceeds resident and guest expectations.

KEY RESPONSIBILITIES
• Set tables and maintain assigned workstations in a clean, organized, and orderly manner.
• Take food and beverage orders and provide prompt, courteous service to residents and guests.
• Deliver food and beverages accurately and efficiently.
• Clear dishes during and after meal service and reset tables for the next seating.
• Answer resident and guest questions regarding menu items and dining options.
• Assist with plating and portioning of appetizers, salads, soups, beverages, and desserts as needed.
• Maintain a high level of customer service and hospitality for residents and their guests.
• Welcome and acknowledge all residents and guests in a professional and friendly manner.
• Anticipate resident and guest needs and respond promptly to requests.
• Report concerns, service issues, or resident complaints to the Dining Room Manager.
• Maintain safe and sanitary conditions in all work areas in accordance with food safety regulations and department standards.
• Maintain personal hygiene standards and comply with department dress code requirements.
• Complete assigned cleaning and side-work duties.
• Perform opening and closing duties, including vacuuming, refilling table condiments, and ensuring tables and chairs are properly arranged.
• Assist food runners and kitchen staff with food delivery as needed.
• Maintain knowledge of table assignments, station numbers, room capacity, hours of operation, and proper table setups.
• Assist with banquet, catering, and special event service as assigned.
• Attend in-service training and education sessions as required.
• Participate in resident association and food committee meetings when requested.
• Support the Dining Room Manager and other food service areas as needed.
• Consistently maintain a clean, organized, and professional dining environment.
• Perform other duties as assigned.

JOB DETAILS
• Pay Rate: $[XX.XX] per hour
• Hours: [Full-Time / Part-Time / On-Call], [XX] hours per week
• Shift Schedule: [AM/PM/NOC] | [Time Range or “Varies”]
• Days Off: [List Days or “Varies”]
• Working Days: [List Days or “Varies”]

REQUIRED QUALIFICATIONS
• High school diploma or equivalent preferred.
• Previous experience serving in a hotel, restaurant, club, senior living community, or fine dining environment preferred.
• Ability to read, write, understand, and follow instructions in English.
• Ability to communicate effectively with residents, guests, visitors, and team members.
• Ability to explain menu items, answer questions, coordinate meal service, and accommodate special requests.
• Ability to work collaboratively with residents, guests, families, supervisors, and coworkers.
• Strong customer service and interpersonal skills.
• Professional, courteous, tactful, and service-oriented demeanor.

PHYSICAL REQUIREMENTS
• Ability to work indoors and outdoors as needed.
• Ability to stand and walk for the duration of the shift.
• Ability to lift and carry up to 25 pounds independently.
• Ability to push and pull bus carts weighing up to 50 pounds independently.
• Ability to bend, stoop, reach, and maintain balance throughout the workday.
• Fine motor skills with good visual and auditory acuity.