About TodayTix Group:
TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.
Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre Guide, London Theatre Guide, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.
We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.
About The Role:
ttg:digital is TodayTix Group’s latest venture in disrupting the cultural experience space. Our team specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership. We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets.
The ttg:digital team is seeking a driven, self-starter to join us as a Client Services Coordinator. In this role, you will play a crucial part in supporting our Client Services team in delivering exceptional service to our partners in the live entertainment industry. The ideal candidate is a problem-solver and multitasker who is comfortable meeting and working with a variety of individuals. The Client Services Coordinator must be highly organized with excellent communication skills, as a core part of this role is handling day-to-day correspondence including scheduling and communication with both clients and our internal teams.
This is a fantastic opportunity for a motivated individual who is passionate about live entertainment and is excited to grow their marketing skills in a dynamic, tech-forward company. If this resonates with you, we’d love to hear from you!
Please note: this is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.
What You’ll Do:
- Manage day-to-day correspondence, scheduling and communication with clients and internal teams
- Collaborate with the media planner to ensure up-to-date assets are trafficked and digital campaigns are quality assured.
- Meet regularly with Account Directors to assist and prioritize ongoing projects and tasks
- Prepare presentation decks for weekly client meetings
- Submit requests to internal teams to kick start projects, communicating client needs and ensuring projects meet deadlines
- Review all assets from internal teams and send to clients for approval, assuring every detail is correct
- Attend client meetings, taking detailed notes for internal teams
- Track quarterly and weekly billing for clients, helping to manage the budget and ensure 100% accuracy
- Pull performance numbers for media and marketing reports
We’re Looking for Someone With:
- An understanding of basic digital marketing and media buying principals
- Excellent attention to detail, and ability to organize lists of projects and manage the flow of information in a fast-paced environment
- Experience working with spreadsheets and formulas
- A Team player, proactive and friendly attitude
- Excellent organizational skills
- Great phone manners and speaking skills
- Interest in / knowledge of theater (a plus but not a must)
Good to Know:
TodayTix Group takes care of our team. We’re proud to offer a generous suite of benefits and perks. Here are a few of our favorites:
-Hybrid work environment (minimum 2 days per week in office)
-Healthcare, vision, and dental plans, with generous contributions from the company
-Life and disability insurance
-Paid Parental Leave
-Generous 401(k) Matching
-Flexible Paid Time Off
-Free membership to One Medical Group & Employee Assistance Program
-Annual Professional Growth Budget
-Employee donation matching
-Employee Referral Program
-Work From Home budget
-Pre-Tax Flexible healthcare spending account (FSA), Dependent Care FSA and Commuter Benefits
TodayTix Group is committed to creating a diverse and equal workforce. Our aim is to create an inclusive and diverse environment which reflects the world we live in, as well as making a positive impact regarding diversity and accessibility within our industry. We highly encourage applications from all, regardless of race, age, gender, gender identity, nationality, ethnic origin, disability, religious belief, or sexual orientation.
For information on our US employee and applicant privacy policy, click
here. For more information about the data we collect and retention periods, please see our Data Collection Notice
here.
