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Arbor Lodging

Hospitality-focused real estate investment and management

Job Not Found

Food Service & HospitalityUpdated on Nov 14
Full-timeItasca, IL, USAIn-person

About the Job

Requirements

  • Must be available to work weekends, holidays, early mornings, and evenings based on business needs.
  • Previous golf, hospitality, or customer service experience is preferred.
  • Previous supervisory or leadership experience is preferred.
  • Must possess a strong working knowledge of golf and passion for the sport.
  • Strong communication and organizational skills are required.
  • Must be able to work outdoors and in varying weather conditions.

Responsibilities

  • Provide friendly, professional service to all guests and golfers.
  • Respond to guest questions, requests, and concerns promptly.
  • Maintain knowledge of the golf course, tee times, resort amenities, and golf services.
  • Assist with daily tee sheet and golf operations.
  • Coordinate golf carts, player services, bag handling, and guest areas.
  • Ensure carts, equipment, and golf areas are clean, organized, and ready for guests.
  • Monitor pace of play and address operational issues as needed.
  • Communicate course conditions, weather concerns, and operational changes to the team.
  • Follow all safety procedures and company policies.
  • Supervise, train, and support Golf team members.
  • Assign daily tasks based on business levels and operational needs.
  • Assist with scheduling and staffing.
  • Work closely with the Golf Manager, Golf Shop, Course Maintenance, Food & Beverage, and other resort departments.
  • Report guest concerns, accidents, equipment issues, and other operational concerns to management.
  • Assist with inventory, equipment, and departmental supplies.
  • Follow all Eaglewood Resort & Spa and Arbor Lodging policies and procedures.
  • Maintain confidentiality and professionalism in all employee and guest matters.

About the Company

Arbor Lodging

Hospitality-focused real estate investment and management

Arbor Lodging is a real estate investment and management platform focused on hospitality and multifamily properties. It has two divisions: Arbor Lodging Partners makes direct equity investments in underperforming hotels and apartment buildings, while Arbor Lodging Management handles hotel operations and asset management for its own assets and third-party properties. The firm uses a value-add approach, buying properties to renovate, improve operations, and reposition them to generate strong risk-adjusted returns, with a portfolio across the United States and Latin America that includes brands like Marriott, Hilton, Hyatt, and IHG. ARLO Residential is a new vertical that converts properties into affordable multifamily housing.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2006

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