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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Diagnostic Imaging Associate

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePlymouth, MA, USA$17.69 - $27.44 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Zero to one year of related work experience is required.
  • Basic familiarity with computers and the ability to navigate web-based applications at a basic level are required.
  • The American Heart Association Basic Life Support certification is required.
  • The ability to read and write in English to understand basic safety instructions and supervisors’ directions, communicate with patients, families, and medical center staff, and respond to basic questions is required.
  • The ability to understand spoken English to follow basic safety instructions and supervisors’ directions, and to communicate in basic English with patients, families, and medical center staff in response to routine questions is required.
  • The role requires exerting more than 100 pounds of force occasionally and/or 50 pounds continually, and physical activity in all elements of the job.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Provide clerical support, including answering phones, using EPIC to assign patients to transport in the transport system, identifying patients according to hospital policy, and greeting patients.
  • Support technologists by pre-screening patients, scanning paperwork into the system, sending images to VRad or another remote destination, and faxing results to appropriate locations.
  • Report patient-care or safety concerns to appropriate staff and through the hospital’s event reporting system; monitor patients in exam rooms or holding areas as needed; observe patient condition and report sudden changes to a technologist, nurse, or physician.
  • Transport patients to and from the department when transport is unavailable and notify technologists of delays that may affect operational workflow.
  • Assist with patient transfers to and from exam tables and help technologists position patients for exams.
  • Maintain orderliness and cleanliness of the work area, stretchers, and wheelchairs; perform daily room supply checks and inventory counts according to department procedure; keep the order list updated throughout the week.
  • Provide patient care by assisting with bedpans or bathroom needs, alerting nursing staff or technologists when intravenous pumps alarm, and assisting patients with dressing and undressing for exams when required.
  • Disinfect equipment, including the table, gantry, and injector, after each patient.
  • Use appropriate personal protective equipment throughout the shift and follow handwashing and infection-prevention policies.

Desired Qualifications

  • Previous patient-care experience is preferred.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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