Associate Broadcast & IT Support Field Engineer

Storytelling is, and will always be, the heart of what we do at Skydance.

Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.

Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.

If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!

ㅤ

Your New Role...
The Associate Broadcast & IT Support is tasked with timely and professional support in a fast paced 24x7x365 field newsgathering/production environment. This position requires proficient IT support and experience in live production engineering, with a strong emphasis on delivering critical technical support for some of the most demanding news and sports productions in the industry. This role plays a direct part in keeping WBD's highest-profile programming on the air  from breaking news coverage to marquee sports properties including NHL, MLB, Roland Garros, and the Olympics. This position will support global news and tentpole events, operating in high-pressure environments where broadcast continuity and on-air reliability are paramount. Willingness to perform varied tasks when required on assignment and the ability to adapt to rapidly changing situations frequently encountered in field remote environments are essential. Excellent customer service and communication skills (verbal, written) required. Travel (typically Domestic, but occasionally international) is required and the ability to physically lift and move equipment weighing 50 pounds or more may be necessary.

Associate Broadcast & IT Support Engineers demonstrate expertise in analyzing and solving complex technical problems and are able to work independently and autonomously in a team-based environment. Ability to manage workload and workflow for a group of peers with assistance from management is essential.

This position will primarily provide field support but will also spend time in-house or assisting Broadcast and IT teams with project and maintenance work when not otherwise deployed in field.

Your Role Accountabilities...

• Perform 24x7x365 broadcast technical support to include installation, maintenance, and troubleshooting/repair of sophisticated streaming, audio, and video remote live production equipment at the DC Bureau and outside broadcast locations including Capitol Hill, the White House, the Pentagon, and the State Department. Operate multi-path transmission systems to deliver IP video, audio, and data from these locations using bonded cellular, COFDM, and streaming workflows, while providing IT and network support to ensure connectivity and transmission reliability. Coordinate technical installation with vendors and/or production teams.
• Support live REMI productions for news and sports anywhere in the world. As a member of the REMI production team, this engineer is responsible for ensuring the reliable delivery of multiple high-quality feeds in 1080p HDR from remote sites to production centers, maintaining signal integrity and transmission continuity under live broadcast conditions.
• Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of 1) AutoCad, Visio, and/or Miro for system documentation and diagrams and 2)Service Now ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory.
• Also supports satellite transmission as needed, including operation of KU trucks and portable transmission equipment.

Qualifications & Experiences...

• Typically two or more years of hands-on experience in live production, broadcast engineering, or IT support, with a proven ability to diagnose and resolve complex issues across broadcast and networking equipment in fast-paced, on-air environments.
• Demonstrates experience with live production workflows
• Demonstrated familiarity with basic server, networking topology and operating systems
• Ability to work all shifts associated with 24x7x365 production environments
• Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments
• Able to obtain CDL Class B License if required by the business.

DESIRABLE REQUIREMENTS:

• Willingness to learn WBD proprietary equipment and applications
• Exposure to technology companies such as Sony, Haivision, Evertz, Multidyne, etc.
• Networking certification or similar
• Autocad, MS Office Suite, Visio experience
• Familiarity with ITSM Service Management processes and or Service Now

REQUIRED EDUCATION:

• 2 or 4 year technical degree, preferably in live production or computer engineering (or equivalent education/experience/training).
• Demonstrated knowledge of computer hardware/applications and data networking.

PREFERRED EDUCATION, TRAINING, LICENSING, OR CERTIFICATION:

• Specific certifications may be required to work on proprietary equipment/systems

About Skydance

Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.

Some Important Details

We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Hiring Salary Range: $56,493.00 - $104,915.00 per yearIn compliance with local law, we are disclosing compensation, or a range thereof, for roles where legally required. Actual salaries will vary based on a variety of job-related factors, including but not limited to geographic location, external market data, internal equity, skill set, experience, training, education, and/or performance. Base pay is just one component of our total compensation package. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.