Vice President

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities

• Work across Container products and Secrets products, across Public and Private Cloud, as well as Cloud native specific products
• Architect and build tools and platforms that provide capabilities for SRE
• Collaborate with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organization
• Actively own production level incidents and mitigate to resolution
• Embed into platform engineering teams to support and further optimize platforms and related applications on a rotating basis
• Help organize, secure, and automate existing infrastructure and deployments
• Develop new capabilities, while coordinating implementations across a large number of teams including infrastructure, developer tools and Information Security
• Adapt existing capabilities to the team's specific circumstances, technology stack and business requirements as needed
• Collaborate with developers to provide feedback and drive operational improvements within our products and operations infrastructure
• Engage in training and mentoring to help develop other engineers through the SRE mindset

Qualifications

• 6+ years' experience in SRE with experience around Apps Development and/or Systems Analysis working with most or all of the technologies and experience detailed below
• Prior experience working towards SLIs, SLOs and observability capabilities at a large scale
• Experience with Public Cloud technologies i.e. AWS, GCP, or Azure
• Experience with Secrets products such as HashiCorp Vault or CyberArk
• Experience of Kubernetes/k8s and container technologies such as Docker, OpenShift and EKS
• 4+ years' experience in Python (preferable) or Java, on large scale systems alongside Linux based scripting languages
• Hands-on experience working on observability, logging and metrics toolsets
• Expert proficiency in navigating large, complex enterprises/organizations
• Ability to work effectively under pressure in alignment to tight deadlines or unexpected changes in expectations or requirements
• Experience working in CISO/Cybersecurity or Technology Security led organizations is preferred
• Experience in GenAI or supporting GenAI platforms is a big plus

Education

• Bachelor's degree in Computer Science/related degree or equivalent relevant experience required
• Any industry and/or technology related certifications are a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 06, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.