Client Strategy Manager
Mid-Market
Updated on 3/25/2024
Attentive

1,001-5,000 employees

SMS-first platform for personalized business-to-consumer communication
Company Overview
Attentive® is a leading player in the realm of conversational commerce, providing a robust SMS-first software platform that enables businesses, ranging from startups to large enterprises, to foster stronger relationships with their consumers. The company's platform is trusted by over 8,000 leading brands, driving billions in e-commerce revenue through personalized, real-time two-way communications. With a focus on compliance, scalability, and integration with existing technology stacks, Attentive® offers a unique blend of first-party data insights and effective subscriber engagement, making it a compelling workplace for those keen on shaping the future of business-to-consumer communication.
Consumer Software

Company Stage

Series E

Total Funding

$1.3B

Founded

2016

Headquarters

, New York

Growth & Insights
Headcount

6 month growth

4%

1 year growth

15%

2 year growth

0%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Salesforce
CategoriesNew
Business Research
Strategy Development
Business Development
Business & Strategy
Requirements
  • 2-4 years of account management experience
  • Strong understanding in customer success techniques and strategies
  • Comfortable learning new software
  • Experience navigating complex work processes
  • Extremely detail oriented and organized
  • Knowledge of Salesforce or related CRM tools
  • Interest in startups, software, and entrepreneurship
  • Experience managing and negotiating renewal and expansion opportunities
Responsibilities
  • Cement the relationship with new and existing customers
  • Develop a “consultant” perspective to client communications
  • Lead and present at regular client meetings
  • Analyze customer usage to form accurate forecasts
  • Work closely with the executive team to translate customer feedback into specific product requirements