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Wrench Group

Operator of HVAC, plumbing, electrical services

Electrical Supervisor

ElectricalPosted on Nov 9
Full-timeCharlotte, NC, USA$80k - $90k /yrIn-person

About the Job

Requirements

  • At least two years of residential electrical experience.
  • Exceptional customer service skills.
  • Proven leadership ability.
  • Expert technical knowledge related to electrical solutions and installation.
  • Ability to work accurately and efficiently while managing multiple tasks.
  • Intermediate computer skills.
  • Strong mechanical aptitude.
  • Ability to communicate orally and in writing, interpersonal skills, and presentation skills.
  • Ability to fluently speak, read, and write in English.
  • Ability to meet the physical demands of the role, including moving around customers’ homes, navigating tight crawlspaces and ladders, and using precise hand-eye motor skills to identify and inspect equipment, parts, and colored wiring.
  • Ability to perceive and distinguish emotions, handle adversarial confrontations, concentrate, prioritize multiple tasks, and maintain attention to detail.
  • Ability to work in outdoor weather and around electrical shock, sharp objects, poisonous animals, and occasionally toxic fumes, caustic chemicals, loud noise, UV light, and other hazards, using personal protective equipment as directed by company policy.
  • Valid local driver’s license and acceptable driving and criminal background record.
  • Abstinence from drugs with clean drug screening results.
  • Reliable and punctual attendance.
  • Commitment to company values.
  • Ability to work a typical schedule of ten-hour days, five days per week, including regular weekends and early or late weekday meetings as needed.
  • Ability to address employee issues or escalate them to a supervisor when necessary.

Responsibilities

  • Support field electricians by providing advice on technical and customer challenges and coaching them.
  • Organize and manage administrative work, including leading one-on-one meetings with electricians and working with timesheets.
  • Resolve customer concerns by providing additional attention and ensuring problems are addressed.
  • Manage performance across the electrical department to meet key performance indicators and develop strategies to close performance gaps.
  • Help shape and develop the new electrical team, its people, and its processes.

Desired Qualifications

  • Prior supervisory or management experience.
  • Electrical license.

About the Company

Wrench Group

Operator of HVAC, plumbing, electrical services

Wrench Group operates a national network of home-service brands across 17 markets, offering HVAC, plumbing, water, and electrical services through 22 regional brands. Homeowners contact a local brand, and skilled technicians diagnose, install, repair, or maintain systems, while the parent group provides shared technology, leadership, and processes to support quality and scale. The company differentiates itself by coordinating multiple local brands under one umbrella, using centralized investments to spread best practices while preserving local expertise and trust. Its goal is to deliver reliable, high-quality home services across the U.S. through a scalable network that improves efficiency and customer outcomes.

Company size
51-200
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Dallas, TX
Founded
2014

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