Full-Time

Senior Technical Application Consultant

Confirmed live in the last 24 hours

Blackboard

Blackboard

1,001-5,000 employees

Educational technology solutions for learning enhancement

Data & Analytics
Consulting
Education

Compensation Overview

$106.2k - $120kAnnually

+ Variable Pay

Senior

Remote in USA

Category
IT Support
System Administration
IT & Security
Required Skills
Microsoft Azure
C#
REST APIs
Requirements
  • Bachelor’s degree in CIS or related field or equivalent experience
  • At least 5 years’ experience coding, debugging with Microsoft T-SQL programming
  • Ability to establish relationships and network within an organization to achieve results
  • Demonstrated ability to prioritize and multitask in a deadline driven high pressure environment
  • Experience with Windows Server, including IIS
  • Ability to build knowledge and skill in Anthology products
  • Fluency in written and spoken English
  • Experience writing reports in SSRS or PowerBI
  • Experience with working with OData and REST APIs
  • Ability to develop in C# or VB.NET
  • Experience working with Azure
  • Azure Developer Associate certification
  • Experience managing, coaching, and mentoring customer’s development teams to achieve high performance results
Responsibilities
  • Serving as primary customer technical contact
  • Developing and fostering strong customer relationships
  • Identifying and evaluating business processes and assisting in defining accurate and efficient best practices
  • Meeting specific customer satisfaction goals
  • Developing T-SQL customizations
  • Developing custom automations using Workflow technology
  • Developing to create Forms Builder websites
  • Developing custom reports using SSRS or PowerBI
  • Troubleshooting technical problems and answering general support questions for our various Anthology products
  • Maintaining documentations of customizations, integrations, and environment details
  • Consulting with customers on technical issues and recommending sound solutions
  • Solving unexpected complex issues to maintain operational efficiency
  • Providing feedback to the development team on issues pertaining to each product
  • Performing on-call duties during holidays, nights, and weekends as needed

Blackboard provides educational technology solutions that enhance the learning experience for students, educators, and institutions. Its main product is the Learning Management System (LMS) called Blackboard Learn, which allows educators to create and manage course content, track student progress, and facilitate communication. Blackboard also offers data and reporting platforms that integrate various data sources to provide actionable insights and analytics for educational institutions. This helps schools and universities make informed decisions to improve student outcomes and operational efficiency. Unlike many competitors, Blackboard operates on a subscription-based model, ensuring a steady revenue stream while continuously investing in product development and customer support. The company's goal is to create a world of learning without boundaries, empowering educators and learners to achieve their goals.

Company Stage

IPO

Total Funding

$104.1M

Headquarters

Washington, District of Columbia

Founded

1997

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for hybrid learning boosts adoption of Blackboard's LMS offerings.
  • Interest in personalized learning experiences aligns with Blackboard's AI-driven capabilities.
  • Micro-credentialing trend presents opportunities for Blackboard in corporate training.

What critics are saying

  • Increased competition from Class Technologies may disrupt Blackboard's operations.
  • Rapid LMS market growth could attract new, innovative competitors.
  • Relocation to Reston may cause operational disruptions and employee retention issues.

What makes Blackboard unique

  • Blackboard offers a comprehensive suite of products for diverse educational needs.
  • The company integrates AI-driven analytics to enhance personalized learning experiences.
  • Blackboard's solutions support the entire learning lifecycle, from K-12 to professional development.

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