Patient Access Specialist
Inova
Patient Access Specialist
Inova
Nonprofit health system operating hospitals
Inova Health is looking for a dedicated Patient Access Specialist to join the Fetal Care Center team. This role will be Full-time Day shifts Monday to Friday.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offeringpaid time off, paid parental leave.
Patient Access Specialist Job Responsibilities:
Patient Intake, Registration & Documentation: Manages complex cases, resolves errors, confirms authorizations, validates, and indexes documents.
Administrative & Technology Operations: Prepares schedules, tracks records, and navigates multiple systems efficiently.
Case Management Tasks: Coordinates documentation and follows up on case-related tasks.
Financial Counseling: Assesses coverage and initiates financial assistance.
Insurance & Contract Coordination: Applies payer-specific rules, resolves issues, and identifies contract limitations.
Inquiries & Patient Concerns: Resolves moderate concerns and tracks follow-ups with patients.
Kiosk: Educates patients and reports usage trends on kiosks.
Patient Communication & Advocacy: Coordinates with departments, tailors messaging, and supports patients.
Referrals: Validates insurance and tracks referral status.
Scheduling: Schedules specialty visits and coordinates preparation.
Transport: Coordinates special needs transport.
Health Information Management (HIM) Coordination: Resolves minor chart issues and assists with release of information (ROI).
Utilization Review Coordination: Provides documentation to utilization review (UR) teams.
Ensures compliance with HIPAA, OSHA, and other applicable federal and state regulations.
Minimum Requirements:
Salary Range: $20.30 - $33.09
Pay Rate Frequency: HOURLY
Inova Health System is a nonprofit healthcare network based in Falls Church, Virginia, providing a broad range of medical services across hospitals, outpatient clinics, assisted living, and long-term care facilities in Northern Virginia and the Washington, D.C. metro area. Its hospitals have Magnet status, indicating high nursing quality, and the system emphasizes care delivery as well as medical research and education through clinicians and scientists. The organization’s operations rely on reinvesting earnings into its mission rather than distributing profits to shareholders, with the Inova Health Foundation supporting fundraising and philanthropy to expand services, research, and training. Overall, Inova aims to improve community health by delivering patient care, advancing medical knowledge, and educating the next generation of healthcare professionals.
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