Payroll Win Center Senior

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EY  |  GLOBAL MANAGED SERVICES 
PAS Tax – Payroll – GMx Presales Senior 
GMx Payroll Win Center Senior 
Role profile 
Senior-level individual contributor supporting global payroll 
pursuits, commercials, solutioning, governance and sales 
enablement. 
The opportunity 
The GMx Payroll Win Center Senior supports end-to-end integrated payroll services pursuits across the global 
presales lifecycle. The role combines bid management, commercial support, solution coordination, sales 
enablement, reporting and deal compliance to produce timely, high-quality deliverables for complex, multi
stakeholder opportunities. 
Working within a global and virtual team, the Senior is expected to manage assigned pursuit activities with 
increasing independence, coordinate inputs from multiple stakeholders, identify risks and dependencies early, 
and escalate decisions appropriately. The role is an individual contributor position and does not include formal 
people-management or appraisal responsibilities. 
Your key responsibilities 
Bid management 
 Respond to RFx opportunities and pursuits, including proposal development, presentation materials, oral 
presentations and demonstration coordination across bid stages. 
 Support the pursuit owner and bid manager throughout the bid lifecycle to deliver timely, accurate and 
professionally presented outputs. 
 Coordinate assigned workstreams, timelines, reviews, actions and stakeholder inputs, and flag risks or delays 
early. 
 Contribute to deal qualification, renewals and expansion opportunities, win themes, value propositions and 
other upstream or downstream business development activities. 
 Support analyst- and alliance-led pursuits where required. 
Commercial support 
 Prepare and coordinate pricing requests with an understanding of implementation, recurring services, scope, 
add-ons, margins, discounts and allocation considerations. 
 Support commercial modelling and analysis to inform pricing discussions and client negotiations. 
 Coordinate commercial reviews, approval protocols and bid tollgates, escalating exceptions as appropriate. 
 Support best and final offer, contracting and commercial scope-finalization activities. 
Solution support 
 Understand client requirements and map them to relevant payroll offerings, solution capabilities and 
supporting credentials. 
 Coordinate inputs from solution, technology, implementation, service management, country and subject-matter 
teams. 
 Prepare solution presentations, demonstrations, client-visit materials, business cases and supporting content 
for oral presentations and negotiations. 
 Contribute to win strategy, value proposition, solution and commercial reviews, and deal-closure activities. 
Sales enablement 
 Create, maintain and improve reusable collateral, credentials, templates, RFx response content and other 
pursuit materials. 
 Conduct industry, client and competitor research to support opportunities and strengthen pursuit messaging. 
GMx Payroll Win Center Senior | Draft role profile 
 Apply digital, automation and AI-enabled tools and good practices to improve the quality and efficiency of 
presales delivery. 
 Share knowledge and contribute to training and best-practice sessions across the presales community. 
MIS, pipeline and governance 
 Maintain pursuit lifecycle and pipeline trackers, bid logs, win-loss records, dashboards and periodic reports. 
 Create and maintain accurate records in Dynamics and relevant CRM or internal pursuit-tracking tools. 
 Perform follow-ups, data-quality checks and governance actions with stakeholders to support reliable reporting 
and decision-making. 
 Support administration and reporting against presales performance measures. 
Deal compliance and risk support 
 Support pre-deal submission, compliance and risk processes, ensuring required checklists and deliverables 
are completed. 
 Collaborate with sales, pursuit leaders, risk and other functions to capture solution, technology, information 
security, implementation and independence considerations. 
 Track actions and support analysis and reporting of deal compliance to relevant leadership. 
 Maintain and follow approved deal-risk procedures, templates and communication practices. 
Skills and attributes for success 
 Strong written, verbal, interpersonal and presentation skills. 
 Strong organizational and project-coordination skills, with the ability to prioritize, work under pressure and 
manage multiple deadlines. 
 High attention to detail and the ability to translate complex client requirements into clear, professional 
business content. 
 Ability to work independently within defined responsibilities while collaborating effectively across a remote, 
virtual and global matrix organization. 
 Commercial awareness, sound judgment and confidence in escalating risks, constraints and decisions when 
required. 
 Proficiency in Microsoft Office and Microsoft 365 tools. 
 Experience with bid automation, CRM, project-management, reporting, dashboarding, AI, advanced Excel or 
Power BI tools is an advantage. 
To qualify for the role, you must have 
 A graduate degree or equivalent qualification. 
 Relevant presales, bid management, commercial or business development experience in the BPO, ITeS or 
managed services industry. 
 Experience coordinating RFx responses, proposals, pricing inputs and multiple stakeholders in a deadline
driven environment. 
 Exposure to sales CRM, pursuit-tracking or commercial tools and processes. 
 Payroll, HR services or payroll technology exposure is an advantage. 
What we look for 
 A client-focused, collaborative professional who takes ownership of assigned deliverables and contributes 
positively to team outcomes. 
 A practical problem-solver who can work through ambiguity, connect inputs across teams and maintain quality 
under pressure. 
 A continuous-improvement mindset and interest in using digital and AI-enabled approaches to strengthen 
presales delivery. 
 The ability to work as one global presales team across geographies, sectors and stakeholder groups. 
Role boundaries and progression 
This Senior role is designed as an experienced individual contributor position. The Senior may guide junior 
colleagues on specific tasks and quality expectations, but formal team management, performance appraisals, 
GMx Payroll Win Center Senior | Draft role profile 
goal setting and overall bid-team leadership remain Manager-level responsibilities. Progression toward Manager 
would be demonstrated through sustained ownership of complex pursuits, broader commercial and solution 
judgment, leadership of multi-workstream bids, and consistent contribution to capability development and 
stakeholder outcomes. 
About EY Global Delivery Services 
EY Global Delivery Services is a global delivery network that collaborates with EY teams across service lines, 
geographies and sectors. The role offers opportunities to contribute to global pursuits, strengthen managed 
services capabilities and build experience across clients, teams, technologies and markets. 
GMx Payroll Win Center Senior | Draft role profile 

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