Ambassadors of the Environment Supervisor

POSITION SUMMARY

Ambassadors Of The Environment Supervisor
Oversees the daily operations of the AOTE Heritage House, and responsible for supervision of coordinators, their personal development and evaluations, in addition to overall supervision of staff.  Oversees all group business, including drafting proposals, maintaining positive relationships with Meetings & Special Events Managers and outside meeting planners. Coordinates staff for group events and implements group programs, also will be responsible for the ongoing development, expansion and maintenance of the department. Will be responsible for supervising program counselors in activities such as snorkeling, kayaking, art, crafts and outdoor adventure.  

Qualified candidates will have:
• Minimum of a Bachelor’s degree in Marine Sciences, Environmental and Earth Sciences, Life Sciences, Sustainability Sciences, Recreation: Parks and Tourism Science, Education/Child Development, or equivalent field 
•Excellent English written and verbal communication skills. 
•Experience working with children ages 4 to 18 
•At least one year experience with operational team leadership 
•At least 1 year of related professional experience as a guide in nature and/or working with children in education OR Experience leading recreational tours and supervising groups in a variety of environmental conditions 
•Must be a strong swimmer and snorkeler: swimming test is mandatory during first week of employment 
•Swimming Ability: must be able to swim 500 meters unassisted in open water, must be able to tread water for 10 minutes 
•Must be able to kayak and be able to lift 50 pounds 
•Strong team player 
•Ability to work a flexible scheduled including evenings, nights, weekends and holidays 
•Driving: must have a clean driving record and be at least 25 years of age. Must be willing to drive for work and obtain Caymanian driver’s license. 
•Excellent presentation skills 
•Knowledge and ability to learn quickly computer software such as Realtime Reservations, Opera, Micros and Microsoft Office applications. 
•Payroll and scheduling experience.
 

Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.