IT Business Analyst 2

Overview

NFI is seeking an experienced Business Analyst II to support the design, configuration, testing, and implementation of warehouse technology solutions for our third-party logistics (3PL) clients.

This role will serve as a key liaison between Operations, IT, Engineering, and client stakeholders, translating business requirements into scalable technology solutions. The ideal candidate will bring strong hands-on experience with Manhattan Active Warehouse Management System (WMS), a deep understanding of distribution operations, and the ability to independently manage complex configuration and implementation activities.

Responsibilities

Solution Design & Business Analysis 

• Partner with clients and internal teams to gather and analyze operational requirements.

• Participate in solution design workshops and discovery sessions.

• Translate business needs into scalable system solutions.

• Support functional design documentation and process improvements.

WMS Configuration & Technology

• Perform advanced configurations within Manhattan Active WMS.

• Configure warehouse workflows, including receiving, putaway, picking, packing, shipping, inventory control, and task management.

• Support integrations with Labor Management Systems (LMS), Billing Manager, Parcel Management, and related distribution technologies.

• Validate system configurations, integrations, and operational dependencies.

Implementation & Deployment

• Lead assigned portions of WMS implementation projects.

• Coordinate system testing, defect identification, and issue resolution.

• Support deployment planning, cutover activities, and go-live execution.

• Troubleshoot configuration and operational issues to ensure successful implementations.

Cross-Functional Collaboration

• Collaborate with Operations, IT, Engineering, PMO, and Integration teams.

• Communicate project updates, risks, and decisions to stakeholders.

• Build strong relationships with internal teams and external clients.

• Support continuous improvement initiatives across distribution operations.

Qualifications

• Bachelor's degree in Supply Chain, Industrial Engineering, Logistics, Information Technology, Business, or a related field; equivalent experience considered.

• 5+ years of experience in distribution operations, warehouse technology, solution design, consulting, or technology delivery.

• 5+ years of hands-on WMS configuration experience, specifically with Manhattan products.

• Strong understanding of warehouse and distribution center operations.

• Experience with related warehouse technologies, including LMS, WES/WCS, automation, parcel management, yard management, billing, slotting, or co-pack solutions.

• Proven ability to translate operational requirements into effective technology solutions.

• Experience supporting client-facing solution design, system implementations, vendor management, and continuous improvement.

• Strong communication, problem-solving, stakeholder management, and decision-making skills.

We are excited to share that the base salary range for this position is $92,157.78 - $122,877.04. This position is also eligible for an annual discretionary bonus, targeted at 3%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-1030