A

AAA Club Alliance

Automotive membership and travel services

Life Sales Operations Supervisor

Sales OperationsConfirmed live in the last 24 hours
Full-timeCosta Mesa, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration or Management is required.
  • Four to six years of insurance sales or operations experience is required.
  • A comprehensive understanding of insurance practices, procedures, regulatory requirements, and compliance standards is required.
  • General organizational and time-management skills, including the ability to multitask and meet project deadlines, are required.
  • The ability to accurately compile, analyze, and report on large quantities of complex data is required.
  • Proficiency in Microsoft Office software products is required.
  • Professional verbal and written communication skills are required.
  • The ability to delegate and oversee projects and assignments to other employees is required.
  • The ability to qualify for a Life Insurance License is required.

Responsibilities

  • Oversee daily sales operations functions and analysts, including sales reporting, budgeting, ad hoc analysis, incentive calculations, compliance, and other business-unit projects, ensuring efficiency, accuracy, and compliance with guidelines and business processes.
  • Conduct analysis and develop and maintain dashboards and reports tracking sales performance, results, and key performance indicators to support informed decisions by executives and sales management; ensure data integrity and lead data-enrichment initiatives.
  • Calculate compensation for sales agents, sales management, and other sales business-unit employees on incentive or commission plans; analyze plan results and identify concerns or opportunities to better align plans with organizational objectives and budgeted compensation spending.
  • Manage budgeting and reconciliation, forecasting, cost-benefit analyses, goal setting, and allocation for the business unit; analyze profitability and make ongoing recommendations to meet profitability targets.
  • Collaborate with sales leadership on sales strategies, planning, and goal setting in support of organizational objectives.
  • Participate in projects and coordinate with cross-functional teams on initiatives, system enhancements, compensation changes, and compliance items.
  • Ensure the sales unit complies with legal, regulatory, and organizational requirements, including conducting quarterly licensing and file-compliance audits for agents and sales management, researching and responding to audits, tracking insurance regulatory changes and industry best practices, and collaborating with compliance officers on necessary updates.
  • Plan and facilitate business-unit events, meetings, and training sessions, and provide off-site assistance as needed.

Desired Qualifications

  • One to three years of supervisory experience is preferred.
  • Knowledge of business-specific ACE applications, including FIRM, SMART, MRM Portal, and Business Objects, and insurance systems is preferred.

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at AAA Club Alliance

See more jobs