RedLion Mobile

Community-first retailer delivering telecom services

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeBrooklyn, NY, USA

About the Job

Requirements

One to three years of retail management experience; wireless, broadband, or consumer electronics experience is preferred.
Proficiency in Microsoft Office.
A high school diploma or GED is required; an associate or bachelor's degree is preferred.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius; reliable transportation is required.
Bilingual ability in Spanish or French is strongly preferred.

Responsibilities

Assist the Store Manager with daily store operations, including merchandising, inventory control, and product launches.
Collaborate with the Store Manager on product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies for cash handling, inventory management, and operational audits.
Lead the team to achieve and surpass sales goals through strategic selling, upselling, and cross-selling Optimum product lines.
Assist with onboarding and training new hires.
Foster a collaborative, performance-driven culture focused on accountability and recognition.
Maintain high customer satisfaction standards, including Net Promoter Score goals.
Present, promote, and sell products and services to existing and prospective customers using effective product knowledge.

Desired Qualifications

Familiarity with wireless and telecommunications industry terminology.

RedLion Assistant Store Manager - Greater Brooklyn, NY area

RedLion Mobile · Brooklyn, United States · Full-time · Posted 2026-10-08

Workplace: on_site

Department: Brooklyn/ LI- Henry Francis

Description

Key Responsibilities:

Store Leadership & Operations

Assist Store Manager in all aspects of daily store operations, including merchandising, inventory control, and product launches.
Collaborate with Store Manager for product positioning, promotions, and customer engagement to meet and exceed revenue goals.
Ensure compliance with company policies, including cash handling, inventory management, and operational audits.

Team Management & Development

Lead team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines.
Assist with on-boarding and training of new hires.
Foster a collaborative, performance-driven culture with a focus on accountability and recognition.

Customer Experience Excellence

Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
Present, promote and sell products/services using effective knowledge to existing and prospective customers.

Qualifications

1-3 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred.
High school diploma or GED required; Associate or Bachelor’s degree preferred.
Flexible schedule availability, including evenings, weekends, and holidays.
Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required). · Bilingual (Spanish or French) strongly preferred.

Benefits

Perks & Benefits

Medical, Dental, Vision, 401(k)
Paid training and onboarding
Internal promotions & advancement opportunities
Employee-exclusive growth & rewards programs

Compensation: $22/hour USD with a potenial commission of $2k-$3K

Apply

Apply at RedLion Mobile

About the Company

RedLion Mobile

Community-first retailer delivering telecom services

RedLion Mobility is a telecom retailer that sells Optimum services, including internet, TV, mobile, and home phone, to residential and business customers across multiple states. It combines Optimum technology with a community-first, locally staffed retail approach to deliver personalized customer support and build lasting relationships. The company uses a scalable retail model with standardized store-opening processes, training, and operations to maintain consistency as it grows. Unlike some competitors, RedLion emphasizes local accountability and care, leveraging decades of telecom experience to run a predictable, service-focused operation. The goal is to couple advanced technology with the accountability and warmth of a local team to provide a straightforward, positive customer experience while expanding its footprint in New York, Connecticut, and Texas.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Oyster Bay, NY
Founded: 2025

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