Operations Specialist - Resource-focus

Company description

Publicis Groupe is the world’s largest agency holding group, leading in Digital, Creative, and Media transformation. With nearly 100 years of experience and 100+ markets worldwide, we’re proud to be ranked the #1 Agency Group globally by Forbes.

Here in Budapest, Publicis Groupe Hungary is the country’s largest integrated creative and media agency—home to 400+ experts, 250+ awards.

With our Power of One model, we offer expertise in Creative, Media, Digital and Production. Our modular setup integrates these disciplines, giving clients seamless access to the right blend of services to support their business and customers’ journey. 

Behind every bold idea and award-winning campaign, there’s a foundation that keeps it all running smoothly. That’s where our support functions come in. From Talent to Finance and Operations, these teams build the structures that help creativity thrive and make sure our people and clients get the very best.

Whether it’s enabling growth, keeping us financially sharp, or ensuring processes run like clockwork, our support teams are essential to our success.

If you’re passionate about creating impact through organization, people, or numbers—and want to shape how great work gets made—you’ll find your place here.

Overview

OPERATIONS SPECIALIST (Resource-focus)

We are looking for a Resource Focus Operations Specialist to manage the capacity of our creative team and run our resource planning and traffic system day to day.

You will be at the centre of how creative work moves through the agency: reviewing incoming requests, validating briefs and estimates, allocating the right creatives to each assignment and tracking delivery. This is not simply an administrative scheduling role. It requires strong judgement, trusted relationships and the confidence to protect the plan when priorities compete.

What you will do

• Run the weekly resource planning cycle and traffic meetings

• Maintain an accurate and visible resource plan

• Ensure briefs are complete and timelines are realistic before resources are booked

• Allocate creatives based on skills, seniority, availability and working style

• Balance workloads and identify capacity risks early

• Track progress, resolve resource conflicts and negotiate priorities

• Coordinate freelancers when additional capacity is needed

• Follow up on time tracking and prepare capacity and utilisation reports

• Help improve our planning processes, tools and workflows

What we are looking for

You may already work in creative traffic or resource management, but this is not the only route into the role.

This could be a great opportunity for you if you have been the person holding a busy team, studio or delivery environment together. You may have coordinated the work of designers, artists, producers, consultants or other specialists, managed capacity and changing priorities, or built structure in a fast-moving organisation.

You will bring:

• 3–5 years of experience in a people-facing, coordination-heavy role

• Experience planning, allocating or tracking the work of others

• Strong process thinking and organisational skills

• The ability to build trust and work with different personalities

• Assertive but diplomatic communication

• Confidence to challenge unrealistic timelines and competing priorities

• Experience with planning tools and Excel or Google Sheets

• Fluent Hungarian and strong English

• A structured, reliable and proactive approach

Experience in a creative agency, production company, studio, startup, technology, consulting or another resource-planning environment would be valuable.

Exposure to creative workflows, freelancers, utilisation reporting, dashboards, automation or AI-supported processes is an advantage.

Why join us?

• Take ownership of a central function through which creative work flows

• Work closely with a large, international creative community

• Help shape and improve the resource management system

• Gain cross-functional exposure across Creative, Accounts, Production, Finance and HR

• Contribute to capacity forecasting, automation and freelancer-pool development

• Grow towards a potential Senior Operations Manager role

If you enjoy bringing clarity to complexity, balancing people and priorities, and helping creative teams do their best work, we would love to hear from you!

Additional information

Why should you join Publicis Groupe?

• Diverse & Inclusive Environment - Viva La Difference is in our DNA.

We don’t just accept differences—we celebrate them. With 30+ nationalities under one roof, our team is proof that diversity fuels creativity and innovation. Our DE&I initiatives make sure every voice has space and every idea is valued. 

• Thriving Community – Built on camaraderie.

We nurture a culture of involvement—colleagues who show up for each other, collaborate, and share wins. From Thirsty Thursdays to DE&I days and team-building events, we create space for real connections (and the occasional celebration dance). 

• People-First - Well-Being Always.

We believe you can only bring your best when you feel your best. From initiatives like Working with Cancer and Screening Time Off, to coaching, mental and physical health support and women's health program, we provide the tools and flexibility to help you create a work–life balance that truly works for you. 

• Grow With Us. - Your career, your runway.

Your journey is yours—we’re just here to fuel it. With tools like Marcel, our AI-powered platform, together with global learning programs, local classes and workshops, we’ll help you thrive and build a future-proof, AI-ready skillset. 

• Flexible Work Arrangements – Your work, your rhythm.

Some days you’re office-ready, other days you’re better from home—we get it. Our flexible hours and hybrid options let you set the rhythm. And yes, your furry friends are always welcome in the office - paws on the floor, ideas on the table. 

• Global Mobility with Work Your World – The world is your office. 

Why stay put when you can take your job global? With Work Your World, you can spend a few weeks working from a selected Publicis Groupe office worldwide. Want to swap apartments with a colleague in Paris or Madrid? Go for it. It’s not just travel—it’s adventure with a laptop. 

We’ve built this far—now let’s build forward, together.

Publicis Groupe Hungary is an equal opportunity employer. We believe different perspectives spark stronger ideas. That’s why we welcome applicants of all races, colors, religions, sexes, sexual orientations, gender identities or expressions, ages, national origins and disabilities. Everyone deserves an equal chance to thrive here, and we’re committed to making our hiring process - and our workplace - accessible, inclusive, respectful, and supportive for all.