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Change Grow Live

Health and social care charity for recovery and wellbeing

Team Leader

Social & Community ServicesPosted on Nov 13
Full-timeLondon Borough of Havering, UKIn-person

About the Job

Requirements

  • Experience working with adults experiencing difficulties around substance misuse.
  • Excellent knowledge of drugs and alcohol and their effects.
  • Line management experience.
  • Ability to lead, empower, and motivate a team.
  • Excellent knowledge of safeguarding policies and practices, and experience embedding these operationally.
  • Ability to foster new partnerships and maintain positive relationships with partner agencies.
  • Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
  • Knowledge and experience of community-based support and outreach practices.
  • Ability to maintain record keeping, outcome monitoring, and data collection effectively.
  • Ability to communicate confidently and effectively, verbally and in writing.
  • Ability to respond flexibly to the demands of the post.
  • Ability to remain calm under pressure.
  • Commitment to facilitating positive outcomes for adults.

Responsibilities

  • Provide operational line management to staff, including supervision with reflective practice, conducting appraisals, managing performance and sickness absence, and ensuring staff comply with organisational and external policies relevant to their roles.
  • Support staff to promote hope, empowerment, choice, and independence for primarily opiate and non-dependent service users, using person-centred practices that help individuals develop their strengths, achieve their potential, and engage meaningfully in their communities.
  • Ensure organisational values underpin decision-making and service delivery, and foster a culture that reflects and promotes these values across the team.
  • Monitor service quality using data analysis, engage staff in continuous improvement planning, and develop team and individual performance plans where necessary.
  • Work with the team and the Designated Safeguarding Lead to identify risks to service users, children, and families, and ensure staff are competent in delivering interventions that reduce risk.
  • Contribute to team meetings, promote a learning culture, ensure effective information sharing, and provide staff with feedback on service developments and delivery.
  • Use the Spark learning platform to identify training needs and encourage participation in face-to-face and e-learning development opportunities.
  • Observe staff practice to support improvements in service user outcomes and provide timely, constructive feedback aligned with organisational values.
  • Maintain robust governance and monitoring systems with the management team, and ensure consistent, high-quality service delivery and adherence to professional standards.
  • Attend internal and external meetings with stakeholders.

About the Company

Change Grow Live

Health and social care charity for recovery and wellbeing

Change Grow Live is a UK health and social care charity that supports people facing challenges with alcohol, drugs, housing, justice and employment. Its free, confidential services include treatment, recovery support, smoking advice and practical help for individuals and families. Local teams work with adults and young people through individual sessions, groups, peer mentoring and online information, shaping support around each person's needs and goals. The charity also works with people experiencing homelessness and those involved in the criminal justice system, connecting treatment with wider social support. Founded in 1977, Change Grow Live is headquartered in London, England, United Kingdom.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Clerkenwell, United Kingdom
Founded
1977

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