Internal Communications Senior Specialist

How you move is why we’re here. ®
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $88,500.00 - $134,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Key Responsibilities 

• Implement internal communications initiatives that support organizational priorities and employee engagement  

• Create communications supporting new programs, systems, locations and collaborations; organizational changes; awards and recognition; and other developments across HSS.  

• Manage day-to-day intranet content, maintain editorial standards, publish communications, and track engagement metrics 

• Ensure communications are appropriately segmented and tailored to the needs of different employee audiences, including frontline staff with limited access to email and digital channels.  

• Develop and distribute employee newsletters, announcements, leadership messages and other recurring communications.  

• Serve as a communications liaison during operational disruptions and other time-sensitive events, helping disseminate clear and timely information across the organization.  

• Oversee employee signage and other physical communications, ensuring information is accurate, accessible and consistent across HSS locations.  

• Develop written, visual and multimedia content that helps employees understand organizational priorities and brings the HSS community and culture to life.  

• Regularly promote, attend and provide communications support for employee events, celebrations, leadership forums and other engagement activities.  

•  Support communications planning and promotion for employee events and engagement activities. 

• Incorporate employee feedback and sentiment into communications planning, identifying opportunities to strengthen engagement and improve the employee experience.  

• Share employee insights and communications plans with the broader Communications team to support alignment and consistency across audiences and channels.  

• Monitor communication metrics and employee feedback and provide recommendations for improvement. 

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.