Network Plus

Maintains, builds, and delivers utility infrastructure

Utilities Scheduler

Logistics & TransportationUpdated on Nov 13

Full-time£18.7k - £29.7k /yr

About the Job

Responsibilities

Plan and coordinate the Company’s work through communication with internal and external customers and management of business and client database systems.
Take ownership of workstreams, coordinating work from receipt through job completion.
Schedule work orders in accordance with service-level agreements, optimizing travel routes and increasing productivity.
Provide customer service to internal and external customers via telephone and webchat.
Maintain timely and accurate input and uploading of information into works management systems, ensuring that issues are recorded and escalated.
Ensure client and operational requirements are met professionally and efficiently.
Provide daily and weekly reports as required and ensure service levels and objectives are achieved.
Provide solutions to problems and contribute positively and innovatively to the team while embracing change.
Ensure safety issues are reported in line with Company procedures.

As a Scheduler, you will be responsible for effectively planning and coordinating the Company’s work through communication with internal and external customers, as well as the management of the business and client database systems.

Take ownership of the workstreams, coordinating the work from receipt, through to job completion
Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity
Provide customer service to both internal and external customers via telephone and webchat
Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
Ensure that all the client and operational requirements are met in a professional and efficient manner
Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
Ensure that safety issues are reported in line with Company procedures

About the Company

Network Plus

Maintains, builds, and delivers utility infrastructure

Network Plus provides utility and infrastructure services across the UK, supporting the maintenance, construction, and delivery of essential services in sectors such as wastewater, power, local infrastructure, gas, telecoms, and water. It delivers end-to-end solutions for infrastructure projects, handling planning, design, construction, and ongoing maintenance, with revenue generated mainly through long-term contracts with clients like local authorities and large utility companies. The company differentiates itself through a strong emphasis on safety, efficiency, and the adoption of new technologies and methods to improve service delivery on large-scale projects that require specialized equipment and expertise. Its goal is to ensure critical infrastructure remains reliable and efficient, supporting sustainable operations and long-term client relationships.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Salford, United Kingdom
Founded: 2000

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