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Sage Home Loans

Mortgage Loan Originator

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA

About the Job

Requirements

  • At least 3 years of mortgage sales experience with a proven track record of performance and client trust.
  • NMLS-licensed mortgage loan originator with hands-on experience originating a wide range of loan products.
  • Full understanding of FHA, VA, and Conventional mortgage products and their benefits to clients.
  • Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA.
  • Excellent phone sales skills to connect with, empathize with, and guide clients through the loan process.
  • Ability to manage competing priorities in a fast-paced environment while meeting deadlines and service expectations.
  • Ability to collaborate across teams and foster trust with internal partners and external clients.
  • Demonstrated coachability, adaptability, and a growth mindset.
  • Ability to take ownership of the client experience, communicate proactively, exceed expectations, and uphold service-level commitments.
  • Motivation to work in a culture valuing speed, ethics, impact, and accountability.

Responsibilities

  • Answer inbound customer calls to discuss loan products, prequalification criteria, and next steps.
  • Clearly communicate loan progress to consumers and collect required documentation.
  • Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention.
  • Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle-time targets.
  • Guide clients through the homebuying journey, providing guidance on loan products, prequalification, and next steps.
  • Build client relationships and own the client experience from the first conversation through closing.
  • Work closely with Operations and Processing teams.

About the Company

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Santa Ana, CA
Founded
1999

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